Stage - Trading Application Support Specialist - Finance de Marché

منذ 6 أيام

Sharjah city, Sharjah, الإمارات العربية المتحدة Horizon Software دوام كامل

ResponsibilitiesMaintain direct contact with clients through incident resolution and ensure correct software useAnalyze incidents and define their criticality using available processes and toolsHandle client requests until resolution or escalation, proposing workarounds when neededDeploy and install solutions or new features at client sites and train client users and IT teamsShare client issues and expectations with Client Delivery Manager and Engineering teamsRequirementsBAC+5 degree in computer scienceInterest in capital markets and tradingStrong customer service and interpersonal skillsGood analytical, synthesis and writing skillsFluent spoken and written EnglishBasic knowledge of Linux and systems administration is a plusBenefitsCompetitive salary and social benefitsDedicated onboarding program with a mentorRegular team eventsAbout the CompanyHorizon Software is a Paris-based fintech building electronic trading platforms for brokers, investment banks and exchanges across 26 countries. It is a certified B-Corp with about 160 employees.