SERVICE ADVISOR CUM PURCHASER FOR AUTO REPAIRING WORKSHOP
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
We are looking for an organized customer-focused Service Advisor cum Purchaser to run the front desk of our auto repair workshop and manage spare parts procurement You will be the link between customers technicians and suppliers You will make sure vehicles are diagnosed quoted repaired and delivered on time with the right parts bought at the right priceKey ResponsibilitiesA Service AdvisorReceive customers in person by phone and on WhatsApp and record their vehicle complaints accuratelyCreate job cards and check in vehicles noting existing damage mileage and fuel levelCoordinate with technicians on diagnosis then prepare clear and accurate estimates for parts and labourExplain repairs costs and timelines to customers in simple language and get their approval before any work startsUpsell and recommend additional or preventive services honestly and where genuinely neededTrack job progress update customers on delays or additional findings and manage the workshop bay scheduleCoordinate with insurance companies on claims surveys and approvals where applicablePrepare invoices handle payments and make sure vehicles are quality-checked before deliveryHandle complaints professionally and follow up after delivery to ensure satisfaction and repeat businessMaintain customer records service history and reminders for upcoming servicingB PurchaserSource spare parts lubricants consumables tools and equipment OEM genuine and aftermarket from suppliers in Dubai and the wider UAEObtain and compare quotations from multiple suppliers and negotiate on price quality delivery time and credit termsRaise and track purchase orders and verify that received items match the order and are free of defectsMake sure parts arrive on time so no vehicle sits idle waiting for partsHandle returns warranty claims and supplier credit notesMaintain inventory records and stock levels for fast-moving items and reorder before stock runs outReconcile supplier invoices and statements with the accounts team and follow up on payments dueBuild and maintain good relationships with reliable suppliers and keep an updated supplier and price listTechnical knowledgeGood knowledge of vehicle systems, common faults, and spare parts for European, and German cars.
Familiarity with part numbers, VIN decoding, and parts catalogues.
Experience with garage management or ERP software, plus MS Excel and WhatsApp Business.
SkillsStrong communication in English and ArabicNegotiation and cost-control skillsGood organization, multitasking, and follow-up disciplineHonest, professional, and calm under pressure.