Senior Customer Service Team Lead

Customer Relations Team Lead• Fulfilment - CX • Dubai, UAE  ·  Full-time, on-siteWhen a customer's item arrives damaged or goes missing, or a service professional disputes who's at fault, someone needs to work out what actually happened — fairly, quickly, and with the spine to say no when the answer is no. This is a leadership role, not a...

Citi in Dubai is seeking an experienced Service Manager to lead a Customer Service team, driving performance, quality, and productivity. You will coach leaders, manage performance, and handle complex issues with significant impact.Responsibilities include improving processes, ensuring regulatory compliance, and delivering an exceptional client experience....

Te Hā o Mātauranga, Learning in Kaikoura is looking for a Checkout Manager passionate about customer service and team leadership. The role involves managing a busy checkout team and overseeing operations, including customer services.The ideal candidate will possess excellent communication skills and be ready to engage during peak periods such as long...

Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen. We are looking for a Customer Service Team Leader who will be responsible to manage the day-to-day operations of the customer...

Zajel_official is seeking a Senior Customer Service Executive - Quality to uphold the operation’s goals, policies and procedures, and support the Customer Service Executives while handling escalations.You will monitor calls, supervise the Executives, maintain work records, protect customer information, and pursue ongoing self-development to achieve high...

Customer Relations Team Lead • Fulfilment - CX • Dubai, UAE · Full-time, on-site When a customer's item arrives damaged or goes missing, or a service professional disputes who's at fault, someone needs to work out what actually happened — fairly, quickly, and with the spine to say no when the answer is no. This is a leadership role, not a supervisory...

Printerpix is seeking a Customer Service Team Leader to guide a fast-paced team in a global ecommerce environment. The role focuses on coaching top performers, overseeing ticketing operations and social media escalations to maintain high customer satisfaction.You will partner with operations, marketing and product to translate customer insights into...

A Group in Dubai is seeking an experienced Senior Customer Service Executive to lead customer support operations, ensuring the highest level of satisfaction. The ideal candidate should have strong leadership abilities and proven experience in customer service management.Responsibilities include handling complex inquiries, supervising staff and maintaining...

Tattu Restaurant Dubai is seeking hospitality professionals to deliver exceptional guest experiences, supporting a cohesive team and leading by example in a fast-paced setting.The role emphasizes teamwork, adaptability, and a commitment to ongoing development, with progression through bespoke training journeys and academies. Benefits include visa/medical...