Process Excellence
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We are seeking a highly experienced Process Excellence & Process Intelligence Expert to lead enterprise-wide process improvement, governance, and transformation initiatives within a leading organization in Dubai.
The ideal candidate will have strong expertise in Business Process Management (BPM), Operational Excellence, Process Governance, Digital Transformation, and AI-driven Process Optimization.
Key Responsibilities:
- Develop enterprise process architecture, governance frameworks, and process ownership models.
- Lead process mapping, assessments, standardization, and optimization initiatives.
- Identify operational inefficiencies, control gaps, and opportunities for automation and AI integration.
- Establish process documentation, SOPs, RACIs, and performance monitoring frameworks.
- Develop process intelligence dashboards, KPIs, and continuous improvement roadmaps.
- Collaborate with senior stakeholders to drive sustainable process transformation.
Requirements:
- Minimum 10 years of relevant experience in process excellence, business transformation, operational excellence, or management consulting.
- Proven experience in enterprise process architecture, process governance, and business process redesign.
- Strong knowledge of BPMN, Lean Six Sigma, Process Mining, and Continuous Improvement methodologies.
- Experience in automation, digitalization, and AI-enabled process improvements.
- Excellent stakeholder management, analytical, and communication skills.
- Experience in large, complex organizations is highly preferred.
Preferred Qualifications:
- Background in transportation, logistics, infrastructure, government-related entities, or asset-intensive industries.
- Certifications in Lean Six Sigma, BPM, CBPP, or project management.
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