Patient Access

The Contact Center Supervisor is responsible for overseeing the day‑to‑day frontline operations of the Contact Center, ensuring delivery of a high‑quality, patient‑centered experience across voice and digital communication channels. The role directly supervises frontline caregivers and supports operational performance through real‑time floor...

SEHA in Abu Dhabi is seeking a hospital receptionist to support patient admission and front desk operations. The role involves greeting patients, processing records, and coordinating with clinical staff to ensure smooth patient flow.You will manage files, assist with billing when systems fail, and participate in cross-functional teams to improve service...

Sheikh Shakhbout Medical City in Abu Dhabi is seeking an Administration/Data Entry Clerk to handle timely entry of patient information, scheduling and registration, and financial details. The role requires verifying insurance eligibility and ensuring documentation is complete for appointments, admissions, and billing.Ideal candidates have 0-2 years of...

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C in Abu Dhabi seeks a Healthcare Access Coordinator to manage patient appointments, pre-registration, and queues, ensuring timely access to physicians. You will guide patients with non-clinical instructions and uphold high service standards.The role requires a Bachelor’s in public health or related field,...

A reputable healthcare provider in Abu Dhabi is seeking a compassionate Receptionist to greet patients, manage appointments, and assist with billing processes. The ideal candidate should have a College Diploma and excellent interpersonal skills. With responsibilities including directing patients, handling inquiries, and ensuring billing compliance, this...

A reputable healthcare provider in Abu Dhabi is seeking a compassionate Receptionist to greet patients, manage appointments, and assist with billing processes. The ideal candidate should have a College Diploma and excellent interpersonal skills. With responsibilities including directing patients, handling inquiries, and ensuring billing compliance, this...

Job description To lead and optimize Patient Access and Call Center operations across the NMC network, ensuring patients can seamlessly access care through physical, digital, and contact center channels. The role is responsible for developing and executing the Group Patient Access Strategy, driving operational excellence, improving patient experience,...

Develop and lead the Group Patient Access Strategy across hospitals medical centers and digital channels aligned with growth patient experience and revenue objectivesEstablish governance standards processes KPIs and performance frameworks to drive consistent and effective Patient Access across the GroupLead Patient Access transformation initiatives and...

Providing quality service to all hospital customersProcessing manual receipts for customers, when the billing system is not workingReceiving patients who are transferred from clinics or emergency sectionPlacing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking wardOpening new files for patients, and...