F&B Supervisor

Dubai, United Arab Emirates | Posted on 10/03/2026

This Isn't Just A Role - It's A Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads ofculture, entertainment, and commercial ambition - contributing to an ecosystemthat spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whetheryou're in a frontline role, a specialist function, or a leadership position,every role presents an opportunity to make a meaningful impact.

Compensation

• A fixed monthly salary ofAED 2,400offered as part of this exciting career opportunity.
  

Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

Youapproach your responsibilities with discipline, a clear understanding of whatthe business requires, and a consistent attention to quality - workingcollaboratively and focused, at all times, on delivering meaningful output.

• ADegree or Diploma in Hospitality Management or a related field ispreferred.
  
• Aproven track record in a Luxury Hotel environment or Fine DiningRestaurant in a supervisory role, delivering sensational Guest Experiencessynonymous with FIVE's award-winning Service Quality.
  
• Excellent leadership, communication andinterpersonal skills, leveraging strong verbal and written skills toengage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Exceptionalskills in Improving Customer Satisfaction and Addressing Complaints withTact, showcasing a commitment to Industry-Leading Standards.
  
• Extensiveknowledge of Food and Beverage Operations, including ‘FIVE-Star’ ServiceStandards, Wines, and Cocktail Preparation.
  
• Next-LevelTeam Management skills, effectively leading and inspiring the FIVE Tribeto New Heights.
  
• Proficientin Point-Of-Sale (POS) Systems and Restaurant Management Software.
  
• Flexibility to work a variety of shifts,including weekends and holidays, based on the requirements of the Hotel.
  
• Supervisesand provides exemplary guidance to the Service Staff, including Waiters, Waitresses,and Hosts/Hostesses, ensuring a Next-Level service experience.
  
• Inspiresand motivates the Team to deliver Sensational Service, fosteringa Positive, Collaborative Work Environment.
  
• Conductsregular, insightful and fair Performance Evaluations, providingconstructive feedback to enhance staff Performance and Development.
  
• Collaboratesclosely with the Restaurant Manager to develop and implement hand-crafted StandardOperating Procedures, elevating Service Efficiency to be First-in-Class.
  
• Offersongoing Coaching and Mentorship to support the professional growth anddevelopment of the Service Team.
  
• Impartscomprehensive training to new team members on FIVE’s Boundary-Breaking Service Standards, Exquisite Menus,and Standard Operating Procedures.
  
• Extendsa Warm Welcome to Guests, ensuring they receive Prompt and PersonalisedService that leaves a lasting impression.
  
• Handles Guest Inquiries, Concerns, and Complaints withthe utmost professionalism and efficiency, always striving to surpasstheir expectations from Luxury Dining.
  
• AnticipatesGuest Needs, proactively addressing any concerns to ensure a seamless andunforgettable Dining Experience.
  
• Maintainsa visible presence in the Dining Area, engaging with Guests and promptly resolving any Service-RelatedConcerns.
  
• Organisesand meticulously schedules ‘FIVER’ Shifts, ensuring Efficient Coveragefor all Restaurant Operations.
  
• Ensuresseamless Day-To-Day Operations of the Restaurant, adhering to established Service Standards and following FIVE’s industry-leadingHealth and Safety Regulations.
  
• Overseesand meticulously maintains the ‘FIVE-Star’ Cleanliness and Organisation ofthe restaurant, including Dining Areas, Service Stations, and Back-Of-HouseAreas.
  
• Coordinatesseamlessly with the Culinary Team toensure the Timely and Aesthetic delivery of Food and Beverages,maintaining ‘FIVE-Styled’ Quality and Presentation Standards.
  
• Monitorsand controls Inventory Levels, ensuring Supplies are available to meetguest demand while Minimising Waste.
  
• Promotesvisionary Upselling and Suggestive Selling Techniques amongst the service staff, intelligently Maximising Revenue Opportunities.
  
• Assistsin creating and executing bold and disruptive Promotional Activities, SpecialEvents, and Themed Nights, growing restaurant revenue.
  
• Staysat the forefront of Industry Trends, new Menu Items, and BeverageOfferings, effectively training FIVE Tribe Members and enhancingtheir Product Knowledge.
  
• Conducts thoughtfully curated training sessions on Servi