Commercial Operations
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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
A Day in the Life
This position is an exciting opportunity to work with the Diabetes business. Medtronic announced its intention to separate the Diabetes division to promote future growth and innovation within the business and to reallocate investments and resources across Medtronic. The Diabetes division now known as MiniMed completed its IPO in March 2026. This separation provides our team with a bold opportunity to unleash our potential enabling us to operate with greater speed and agility. As a separate entity we anticipate leveraging increased investment to drive meaningful innovation and enhance our impact on patient care. While you will start your employment with Medtronic upon completion of required local legal and employment processes we expect your employment to transfer to MiniMed subject to business needs and any applicable information and consultation requirements in your jurisdiction.
Position Overview
We are seeking an experienced Commercial Excellence & Operations Director to lead MiniMed commercial transformation and operational excellence initiatives across our Emerging EMEA region comprising Russia Central Asia Central and Eastern Europe Middle East Turkey and Africa. This strategic leadership position is responsible for driving sales enablement commercial analytics operational governance and indirect channel management to accelerate revenue growth and enhance commercial execution.
Key Responsibilities
Sales Enablement
- Design and deliver competency training programs and develop incentive strategies aligned with commercial excellence objectives and business goals
- Create and implement StartUp training curriculum for new salespeople ensuring rapid ramp-up and early productivity
- Develop comprehensive competency frameworks that define required skills behaviors and performance standards across all sales roles and experience levels
- Lead commercial upskilling strategy encompassing curriculum design content development and delivery mechanisms tailored to regional markets
- Design and implement Sales Incentive Plan (SIP) strategies that drive desired behaviors motivate performance and align with regional and global commercial priorities
- Evaluate select and deploy enablement tools and platforms that enhance sales productivity knowledge sharing and performance management
- Ensure flawless execution of strategy through robust governance measurement frameworks and continuous improvement processes
Analytics and Operations
- Generate actionable commercial insights through data analysis market research and competitive intelligence to inform strategy and decision-making
- Develop and implement predictive analytics capabilities to forecast sales performance identify trends and optimize resource allocation
- Establish and enforce governance frameworks policies and standards for commercial excellence that ensure consistency compliance and operational efficiency across the region
- Monitor key performance indicators (KPIs) and develop dashboards that provide visibility into sales enablement effectiveness and commercial execution
Indirect Channel Management
- Oversee indirect channel partner enablement programs ensuring partners have access to training tools and resources necessary for successful commercial execution
- Develop partner competency frameworks and incentive programs that align partner interests with company objectives
- Implement channel management processes policies and performance standards that drive accountability and excellence
- Build and maintain partner relationships providing strategic guidance and operational support
- Monitor channel performance through analytics and provide coaching to optimize partner productivity
Commercial Operations
- Tendering and Contracting execution and portal administration enforce pricing strategy and operations in alignment with global.
- Event operations management - vendor and logistics coordination ensuring healthcare compliance and reporting securing approvals to post-event follow up.
- Ensuring governance policies and standards for commercial excellence and operations are met in line with Global requirements