Head of Customer Experience

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless...

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions, enhance service models, and embed a data-driven approach to CX...

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions, enhance service models, and embed a data-driven approach to CX...

Caliberly in Dubai seeks a Head of Customer Services to lead the CX strategy for a fast-growing FinTech company. You will oversee multi-channel support across chat, email, voice, in-app and social, driving service excellence and regulatory compliance.This role requires strategic leadership, a track record of scaling digital support teams, and deep knowledge...

The Head of Experience Design owns end-to-end experience design strategy and execution across physical (in-store, physical), digital, and phygital touchpoints for Al Tayer Insignia’s portfolio. Playing an instrumental part in shaping the differentiating value proposition of our brands and concepts beyond products, they support the development and...

Job Description: At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a...

The Head of Experience Design owns end-to-end experience design strategy and execution across physical (in-store, physical), digital, and phygital touchpoints for Al Tayer Insignia’s portfolio. Playing an instrumental part in shaping the differentiating value proposition of our brands and concepts beyond products, they support the development and...

Dubai Civil Aviation Authority seeks an experienced leader to manage the Customer Happiness & Consumer Protection Section, ensuring enforcement of consumer rights within Dubai’s civil aviation sector and delivering excellent service across all channels.The role oversees complaint handling, awareness campaigns, and service quality monitoring, with a focus...

تدير هيئة دبي للثقافة تجربة المتعاملين وتخطيطها لضمان رضاهم والتزامهم بمعايير الجودة. ستتضمن المهام بناء علاقات مستدامة مع المتعاملين، التعامل مع الشكاوى، وتنسيق السياسات مع الوحدات التنظيمية...