ICQA Researcher

Overview

ICQA Researcher - Inventory Control in Dubai, United Arab Emirates is an Internet sector opportunity for a detail-focused inventory and operations support professional who can manage data accuracy, investigate inbound defects, support inventory quality initiatives, and provide reliable reporting for fulfillment operations. This role is suited for a candidate with strong ownership, practical operational experience, advanced data handling ability, and the confidence to support process improvements across inbound, inventory, and ICQA activities.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Internet
• Function: Inventory Management
• Job Type: Full-time
• Salary: 7000-11000 (Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.)
• Gender: Any
• Candidate Nationality: Any

Role Context

The ICQA Researcher - Inventory Control will work closely with inbound and inventory operations teams to improve data visibility, strengthen inventory accuracy, and support operational excellence initiatives. The role focuses on defect research, data mining, reporting, system support, and root‑cause analysis for inventory‑related issues. By maintaining high data integrity and identifying recurring process gaps, the position helps improve fulfillment center performance, reduce errors, support safer operations, and enable better decision‑making for inventory teams.

Key Responsibilities

• Develop and maintain data collection processes that support inbound, inventory, and operational excellence initiatives.
• Support data management systems used for tracking inventory accuracy, defect patterns, operational issues, and improvement actions.
• Maintain high standards of data integrity with a strong focus on accuracy, consistency, and zero‑error reporting.
• Design queries, compile operational data, and generate reports using Microsoft Access, Microsoft Excel, and related tools.
• Prepare charts, graphs, and structured reporting outputs to help teams understand defect trends and inventory performance.
• Conduct detailed research into inbound defects, inventory discrepancies, process gaps, and recurring operational issues.
• Perform data mining to identify root causes, hidden trends, error sources, and improvement opportunities.
• Collect and enter operational data when required, ensuring all records are complete, accurate, and ready for analysis.
• Work with inbound and inventory operations teams to support system changes, including FIFO processes, commingled inventory updates, and menu administration.
• Provide practical data support for operational excellence projects and continuous improvement activities.
• Build subject matter expertise in assigned department processes, inventory workflows, and fulfillment center operating standards.
• Support problem‑solving discussions by providing accurate findings, clear reporting, and evidence‑based recommendations.
• Help identify process defects that affect inventory accuracy, quality, productivity, or customer fulfillment outcomes.
• Lead by example in safety, quality, accuracy, ownership, and operational discipline across daily tasks.
• Communicate findings clearly to operations stakeholders and support follow‑up actions where data shows performance gaps.

Ideal Profile

• Previous experience in an operational role within fulfillment, logistics, inventory, warehouse, manufacturing, retail operations, or a customer‑facing environment.
• At least 1 year of manufacturing or customer‑facing environment experience is preferred.
• Strong ability to work with operational data, maintain accuracy, and identify trends from large or complex data sets.
• Practical knowledge of inventory control, inbound processes, quality checks, defect tracking, and operational reporting is an advantage.
• Comfortable using Microsoft Excel and Microsoft Access for queries, reports, data compilation, charts, and analysis.
• Strong attention to detail with a disciplined approach to data entry, validation, and report preparation.
• Ability to investigate problems carefully, connect data points, and support root‑cause analysis.
• Good sense of ownership with the ability to work independently and follow through on assigned tasks.
• Willingness to learn department processes and develop subject matter expertise in inventory and ICQA workflows.
• Strong communication skills with the ability to share findings clearly with operations teams and supervisors.
• Safety‑focused mindset with commitment to quality, process compliance, and continuous improvement.

Skills Set

• Inventory control
• ICQA operations
• Inventory accuracy
• In