AI Assurance Quality Engineer

منذ 24 ساعات

Dubai, الإمارات العربية المتحدة Cognizant دوام كامل

We are looking for an experienced AI Assurance Quality Engineer to ensure the quality, reliability, and performance of AI-powered conversational systems, including chatbots, virtual assistants, RAG applications, and agentic AI solutions.

Key Requirements

4+ years of Software Quality Engineering experience

Strong Python scripting skills with experience building test automation tools/frameworks

Hands-on experience testing:

  • LLM-based applications
  • Conversational AI systems
  • Chatbots & Virtual Assistants
  • RAG and Agentic AI solutions

Strong understanding of:

  • Prompt Engineering
  • Context Management
  • Function/Tool Calling
  • Retrieval Mechanisms
  • AI Failure Modes & Quality Risks

Experience evaluating non-deterministic AI outputs using:

  • Golden Datasets
  • Rubric-Based Assessments
  • LLM-as-a-Judge Frameworks
  • Human Review Workflows
  • Statistical Quality Metrics

Mandatory Domain Experience

Strong Airline/Travel Industry expertise in:

  • Amadeus Altéa, Sabre, or Navitaire
  • PSS / Reservation Systems
  • GDS & NDC
  • IATA Fare Construction
  • Fare Rules & Ancillaries
  • IROPS
  • Payments & Refunds

CogAE106