Technical Support

منذ أسبوع

Dubai, DU, الإمارات العربية المتحدة Dexterous DMCC دوام كامل
Role Description We are looking for a Technical Support Representative located in Dubai. The Technical Support Representative will be responsible for providing excellent customer support and ensuring customer satisfaction by addressing and resolving issues. The day-to-day tasks include troubleshooting, analyzing, and resolving customer inquiries and problems, as well as maintaining detailed records of customer interactions and technical issues. You must be able to assist customers in real-time and provide efficient and effective solutions to their technical problems. The position will be working on-site – Hours are 1pm–10pm. Required

Skills:
Customer Support and Customer Satisfaction Technical Support and Troubleshooting skills Strong Analytical Skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Essential

Skills:
Experience in a telecommunications technical support role is a must We are looking for high-performing candidates who can hit the ground running and require minimal training. Pay: From AED3,500.00 per month Work

Location:
In person