Sales Coordinator + Customer Relationship Management

منذ 2 أسابيع

Ajman, AJ, الإمارات العربية المتحدة Times Silk Screen Trading L.L.C دوام كامل
Job Title: Sales & Client Relations Coordinator Company: Times Apparel Manufacturing LLC

Location:
Dubai, UAE
Type: Full-Time

About Us
Times Apparel Manufacturing LLC is a UAE-based custom apparel manufacturer with over 30 years in the industry. We produce uniforms, t-shirts, polos, hoodies, jackets, caps, and bags for corporates, schools, hotels, sports teams, and event companies across the region. Everything — design, printing, embroidery, and production — is done in-house. Role Overview This is a dual role: you'll support our B2B sales pipeline while also owning the post-sale client relationship. You're not just closing — you're making sure existing clients feel looked after, know what we can do, and keep coming back. The right person is as comfortable nurturing a long-term account as they are chasing a new lead.

What You'll Do
Sales Coordination
- Manage inbound inquiries and qualify leads before passing to senior sales
- Coordinate and track the full sales cycle: quotes, samples, follow-ups, approvals
- Prepare proposals, pricing sheets, and order summaries.
- Answer company whatsapp inquiries.
- Maintain and update the CRM with accurate pipeline data and activity logs
- Support senior sales in researching prospects and prepping for meetings
- Give timely and accurate updates to the clients regarding their production. Client Relationship Management
- Serve as the primary point of contact for an assigned portfolio of active clients
- Proactively check in with clients — not just when there's an order on the table
- Present new product launches, seasonal collections, and capability updates to existing accounts
- Identify upsell and cross-sell opportunities based on each client's team size, industry, and past orders
- Answer product, pricing, and spec questions promptly and accurately
- Liaise between clients and the production team on timelines, customisation specs, and any issues
- Track order status and flag delays before the client has to ask What We're Looking For
- 2–4 years of experience in sales coordination, account management, or client servicing — ideally in a B2B environment
- Strong written and verbal communication in English (Arabic a plus)
- Natural relationship-builder — someone clients genuinely enjoy dealing with
- Experience with CRM tools (Odoo)
- Highly organized — able to manage multiple accounts, follow-up threads, and open orders simultaneously
- Comfortable understanding product specs, customisation options, and basic pricing logic
- Background in apparel, manufacturing, FMCG, or B2B services preferred but not required
- Based in or able to commute to Ajman. What You Get
- Competitive base salary + performance incentives tied to upsells and client retention
- Exposure to major regional clients across aviation, hospitality, education, and retail
- Direct mentorship from senior sales leadership
- Fast-paced, results-driven environment with clear growth into a senior sales or key account role Pay: AED3,000.00
- AED4,000.00 per month Work

Location:
In person