Institutional customer Support

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Dubai, الإمارات العربية المتحدة GBE Prime دوام كامل

مجانًا عبر البريد الإلكتروني أو Google

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Company Description GBE Prime is a provider of institutional liquidity solutions for Forex and CFDs, tailored to the operational and execution needs of professional market participants. The company’s infrastructure supports brokers, banks, and asset managers with reliable liquidity access, transparent execution, and scalable connectivity across global markets. GBE Prime emphasizes precision, stability, and long-term performance over volume-driven approaches. Powered by advanced technology and trusted partnerships, the firm serves as a strategic market partner. Dedicated institutional support underpins its commitment to consistency, control, and professional-grade liquidity. Role Description The Institutional Customer Support role at GBE Prime is a full-time, on-site position based in Dubai, United Arab Emirates. The role is responsible for providing responsive support to institutional clients, addressing inquiries related to liquidity solutions, trading platforms, and connectivity. Daily activities include troubleshooting technical issues, monitoring client accounts and system performance, and coordinating with internal teams such as technology, operations, and sales to resolve complex cases. The position involves maintaining accurate records of client interactions, escalating issues when necessary, and following up to ensure timely resolution. The role also focuses on building long-term client relationships, gathering feedback, and contributing to service improvements that support institutional customers in global markets. Qualifications
• Candidates should possess strong Customer Support and Customer Satisfaction skills, with experience serving institutional or professional clients.
• Candidates should possess excellent Interpersonal Skills and clear communication abilities for engaging with diverse stakeholders.
• Candidates should possess solid Technical Support capabilities, including familiarity with trading platforms, connectivity tools, or financial technology systems.
• Candidates should possess Analytical Skills to interpret client issues, identify trends, and support data-driven problem solving.
• Relevant experience in financial markets, Forex, CFDs, or institutional brokerage environments is highly beneficial.
• Ability to work on-site in Dubai, United Arab Emirates, in a fast-paced, client-focused setting.
• Strong organizational skills, attention to detail, and the ability to manage multiple client requests simultaneously.
• Bachelor’s degree in Finance, Business, Economics, Information Technology, or a related field, or equivalent professional experience.
• Proficiency in English; additional languages commonly used in global financial markets are an advantage.

Institutional customer Support

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وظائف مشابهة في Dubai

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Institutional customer Support

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وظائف مشابهة في Dubai

أهم المدن