IT Support Engineer
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قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
Location:
Dubai, UAE Work setup: Onsite Initial project duration: 12 months, rolling contract
Key responsibilities
• Provide first
- and second-line technical support for hardware, software, connectivity, and access issues.
• Configure, deploy, and troubleshoot desktops, laptops, mobile devices, and peripherals.
• Support mobile device enrolment, configuration, policy deployment, and troubleshooting through Mobile Device Management (MDM) platforms.
• Administer Active Directory user accounts, password resets, group memberships, and access permissions.
• Log, prioritise, and resolve support tickets, escalating complex issues to the appropriate technical teams.
• Support employee onboarding and offboarding, including device setup and account provisioning.
• Maintain accurate records of IT assets, troubleshooting steps, and support procedures. What we’re looking for:
• Relevant experience in L1 / L2 IT support or infrastructure support.
• Hands-on experience with MDM solutions and Active Directory.
• Strong troubleshooting skills across end-user devices and common workplace applications.
• An understanding of basic networking and connectivity troubleshooting.
• Clear communication skills and a service-focused approach.
• Ability to work onsite in Dubai.
• Arabic language skills are preferred.
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