Manager Wholesale Voice

Key Accountabilities:
* P&L: Contribute to achieve revenue targets, margin, cost and quality KPI’s for existing and new businesses. Improve profitability by negotiating for lower cost agreements to reduce cost.
* Roaming Agreements: Manage approx. 250 Preferred Roaming Agreements with roaming partners globally.
* Knowledge Base: Expert in all commercial and operational aspects of existing Wholesale Voice, Roaming and Messaging businesses.
* New Business Development (from non-core businesses): Contribute in growth and activities in areas of messaging, satellite, M2M, IoT, IoV, access numbers, voice, 5G Monetization, existing & new roaming services like VolTE.
* Business Operations & Business Continuity: Manage all aspects of stakeholder management & business (Internal & external)
- like commercial negotiations; business case approvals; writing agreements, reviewing & approvals; quality management; deal fulfillment; steering of roaming oversight; voice traffic routing oversight; order to delivery management etc.
* Product Launch: Participate in launch process for products, services, network interconnecting, testing, etc.
* Partner Performance & Relationship Management: Manage partner performance for assigned partners. Maintain strong business relationships with respective counter parts and senior management to enhance cooperation with partners for business growth.
* Data Analytics & Decision Support: Monitor market trends, competitor activities & conduct analytics related to traffic, profitability analysis; roaming steering effectiveness analysis; revenue trend forecasting; and data-driven commercial decision making.
* Global Wholesale Events: Represent EITC in Global Wholesale Events like ITW, PTC, WAS, Capacity etc
* Systems & Tools: Expert knowledge on well-known wholesale business management systems like, CSG, Mobileum, Syniverse, Nextgen, Sharepoint etc.
* Risk Management & Compliance: Ensure adherence to risk management framework & requirements and compliance to processes and governance.
* Partner Profile: The partners are Large Enterprise Customers like:
* Mobile Network Operators (MNO’s) like Etisalat Group, Saudi Telecom Company (STC), Ooredoo Group, AT&T, Verizon, Vodafone Group, Orange Group, Airtel Group, Hutchison Group, Telefonica Group, China Mobile, China Telecom etc.
* Mobile Virtual Network Operators (MVNO’s) like Virgin, Lycamoble, 1Global etc.
* Mobile Virtual Network Enabler (MVNE’s) like Transatel, Webbing etc.
* Wholesale Messaging Aggregators like SAP, Twilio, GMS, Routemobile, Tanla etc.
* Wholesale Voice Carriers like Tata Canada, Vodafone Carrier Services (VCS), Belgacom International Carrier Services (BICS), Telecom Italia Sparkle (TIS), Telenor Global Services (TGS) etc.
* Cloud Service Providers / OTT’s like Microsoft, Google, Avaya, CISCO etc.     Qualifications, Experience and

Skills:
* Minimum Bachelor degree in Business Administration or Business Marketing, or Engineering or equivalent relevant professional experience.
* Minimum 5-7 years of experience in Wholesale Mobility Business.
* Strong ability to identify and develop new business, revenue and margin opportunities.
* Expert commercial and technical knowledge of Wholesale Voice, Roaming and Messaging businesses.
* Knowledge of emerging wholesale services, including IoV, M2M, global travel eSIM, satellite, access numbers, 5G, VoLTE and Steering of Roaming.
* Strong commercial negotiation skills & track record of maintaining relationships with large customers and business partners.
* Ability to analyse traffic, revenue, profitability and partner-performance information.
* Knowledge of wholesale business-management systems such as CSG, Mobileum, Syniverse, Nextgen and SharePoint.
* Fluent English with excellent written and verbal communication skills.
* Excellent presentation, stakeholder-management and commercial communication skills.