Front Office Manager
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بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
Company Description
Tomorrowland presents Terra Solis Dubai, a brand-new desert destination.
REDISCOVER YOUR SERENITY - A magical oasis, away from all the noise, where you live to the rhythm of the sun
WAKE UP FROM A NIGHT UNDER THE STARS - A unique glamping experience in the Arabian Dunes
CELEBRATE LIFE BY THE POOL - A vibrant, yet relaxing pool scene
DELIGHTFUL TASTES & AROMAS - Exquisite restaurants serving tastes from around the world
Experience the light and warmth of extraordinary hospitality
Job Description
- Responsible for the efficient management of the front office operations, including all related services to ensure profitability through proper planning, organizing, directing, implementing and control.
- Ensure ongoing liaising and coordinating with all departments of the entity to ensure total guest satisfaction.
- Ensure that Team Members are prepared and well-informed to deliver an exceptional experience to Guests from check-in through check-out.
- Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
Maintains a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals.
Qualifications
- OPERA/Fidelio/WINHMS knowledge
- Computer/MS Software Applications skill
- Effective communication skills
- Proactively assists customers
- Ability to attend emergencies in a level-headed manner
- The ability to multitask
- Professionalism
- Attention to Detail & Quality
- Problem Solving and Decision Making
- Interpersonal Skills
- Customer service oriented
- Effective communication skills
Additional Information
- Two (2) years minimum experience in similar position in a five- or four-star hotel.
- UAE/GCC local market experience
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