Desktop Support Engineer Dubai

منذ 3 أسابيع

Dubai, الإمارات العربية المتحدة K20S Information Technology دوام كامل ‏2,500 د.إ.‏/سنة

مجانًا عبر البريد الإلكتروني أو Google

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Job Description:

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Main Responsibilities:

· Fix Problems: Solve daily issues with computers, laptops, printers, and office tools.

· Set Up Systems: Install and update operating systems (like Windows or Mac) and office apps.

· Help Users: Give remote or in-person support and guide users with easy steps.

· Log Tickets: Record all user issues and fixes in a tracking system.

· Manage Inventory: Keep track of company hardware.

· Walking customers through installing applications and computer peripherals

· Responsible for troubleshooting of PC and user facing issues.

· Proven work experience as a Desktop Support Engineer.

Job Requirements:

Education: A degree or diploma in IT, computer science, or a related field.
Skills: Knowledge of computer hardware, Windows/Mac systems, and basic networking.
Soft Skills: Good communication, patience, and problem-solving abilities

● X-Small (Roving): covers up to 4 sites on a published visit schedule, with the highest travel component of the three tiers.

● Small: near-resident on 1–2 sites, providing close to full-time on-site presence.

● Medium: covers a cluster with greater device density and infrastructure complexity, requiring more independent server/network ownership.

Key Responsibilities (Shared Across All Tiers)

1. Deliver first- and second-line IT support for end-user devices, classroom technology, printers and peripherals at assigned site(s).

2. Perform routine server room checks — environmental conditions, UPS status, backup job verification, physical health of racked equipment.

3. Carry out basic-to-day-to-day Windows Server administration under central/delegated direction — service restarts, patch validation, event log review, print/file service checks.

Duration : 1 Year +

Salary : 2500 AED

Desktop Support Engineer Dubai

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وظائف مشابهة في Dubai

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Desktop Support Engineer Dubai

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في Dubai

أهم المدن