IT Support Engineer
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Key Responsibilities
Receive, diagnose, and resolve incidents and service requests through the approved ITSM platform. Support laptops, desktops, operating systems, Microsoft 365, printers, peripherals, and standard apps. Provide user-account, access, password, and Microsoft 365 support within security controls. Configure, deploy, replace, and recover endpoint devices and maintain asset records. Support meeting rooms, conferencing equipment, and common workplace technology. Escalate unresolved or specialist issues with complete diagnostics and evidence. Maintain knowledge articles, resolution notes, and recurring-issue records. Follow security, confidentiality, and data-handling requirements across all assigned locations. 5+ years of professional end-user computing, desktop support, or service support experience. Strong hands-on experience with Windows endpoints, Microsoft 365, hardware troubleshooting, and printers. Working knowledge of Active Directory/Entra ID, endpoint management, Intune/MDM, and ITSM tools. ITIL 4 Foundation, CompTIA A+/Network+, or Microsoft Endpoint certification preferred. Arabic and English communication skills are strongly preferred.
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Support Engineer
منذ 4 ساعات
ajman, ajman, الإمارات العربية المتحدة Sardine دوام كاملWho we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market,...
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IT Support Engineer
منذ يوم
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VIP Support Engineer
منذ 4 أيام
ajman, ajman, الإمارات العربية المتحدة Alpha Data LLC. دوام كاملVIP Support Engineer We are seeking an experienced VIP Support Engineer to provide dedicated, high-quality IT support to Ministry executive leadership. The ideal candidate will have strong technical expertise, excellent communication skills in both Arabic and English, and the discretion to deliver seamless, proactive support in a high-profile environment....
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IT Support Engineer – Corporate Outsource
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Senior Application Support Engineer – UAE
منذ 3 أيام
ajman, ajman, الإمارات العربية المتحدة Oursata دوام كاملLocation: United Arab Emirates (UAE) Job Category: Information Technology (IT) & Software Engineering & Technical Customer Service & Support Job Overview An opportunity is available for an experienced Senior Application Support Engineer in the UAE to manage and support enterprise HCL Total Experience (TX) platforms and a Digital Auction Platform. The ideal...
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IT Support Engineer
منذ 3 أيام
ajman, ajman, الإمارات العربية المتحدة CITY UNIVERSITY AJMAN دوام كاملCITY UNIVERSITY AJMAN is seeking an experienced IT Support professional to join our campus IT team in Ajman, United Arab Emirates. The role focuses on maintaining enterprise IT infrastructure, resolving hardware and software issues, and supporting users across departments.The candidate will manage Windows Server environments, Active Directory, Google...
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IT Support Engineer: Corporate IT
منذ 4 أيام
ajman, ajman, الإمارات العربية المتحدة Emarat دوام كاملEmarat is seeking an IT Support Engineer to provide technical support for corporate users across its offices. The role focuses on Windows OS troubleshooting, user support, and IT service management, aiming to minimize downtime and maintain IT infrastructure in line with business requirements.The candidate will handle IT service requests, manage user...
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2nd Line IT Support Engineer
منذ 4 أيام
ajman, ajman, الإمارات العربية المتحدة Microbyte Solutions Ltd دوام كاملОписание2nd Line Support Engineer – White Label IT (Farnborough) Mastered 1st line and ready for tickets that make you think? Want to be the engineer people bring the hard problems to? At White Label IT, we’ve built the place to do exactly that. We’re not your average MSP. We provide helpdesk support for multiple MSPs across the UK and...
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Senior FinTech Support Engineer
منذ 4 ساعات
ajman, ajman, الإمارات العربية المتحدة Sardine دوام كاملSardine is seeking an experienced Support Engineer to own the technical and functional customer support experience end-to-end for its API-driven platform. You will collaborate with customers, third-party providers, and internal engineering teams to troubleshoot, resolve, and prevent issues across Sardine’s role is remote-first, requiring strong technical...
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Remote 24/7 Technical Support Engineer
منذ 3 أيام
Ajman, Ajman, الإمارات العربية المتحدة Baker Hughes دوام كاملBaker Hughes is seeking a Service24 Technical Support Representative to deliver 24/7 technical assistance to customers worldwide. The role focuses on fault diagnostics, remote support, and coordinating with Field Service Engineers to resolve post-sales issues. The position is home-based with rotating on-call duties, with travel for meetings and training as...