Marina Supervisor

About the PositionWynn Al Marjan Island is currently seeking a Marina Supervisor
- Marina Operations to oversee the daily operation of the marina and ensure the safe efficient and professional delivery of marina services Reporting to the Director
- Marina Operations this role is responsible for leading dock operations supervising marina team members coordinating vessel movements and supporting exceptional guest experiences The Marina Supervisor will play a key role in ensuring operational excellence maintaining safety standards and fostering a culture of teamwork and accountability across the marina operation With a strong focus on leadership service excellence and operational efficiency this role will contribute to delivering a world-class marina experience while upholding the standards that define the Wynn brand nbsp The primary duties and responsibilities of this role areSupervise the safe and efficient delivery of daily marina operations including vessel arrivals and departures berthing activities dockside support marina utilities and workboat operationsLead coach and support Dock Attendants ensuring all activities are carried out in accordance with approved operating procedures and safety requirementsCoordinate marina services including guest transportation baggage handling waste collection pump-out services deliveries and other guest-related requestsMonitor daily marina operations to ensure compliance with health and safety environmental security and operational standardsProvide navigational guidance and vessel communication through approved marine communication channels when requiredSupport marina office operations by ensuring vessel records operational documentation and administrative requirements are completed accurately and on timeConduct daily inspections of berths pontoons marina infrastructure mooring systems and marina equipmentCoordinate routine and corrective maintenance activities with the appropriate departments to ensure facilities remain in safe operating conditionRespond proactively to guest requests concerns and complaints ensuring prompt resolution and exceptional service deliveryWork closely with Security to maintain controlled marina access and report any unauthorized or suspicious activityLead first-response activities during operational incidents and support emergency preparedness drills and response proceduresPrepare operational reports incident reports shift handovers and other required documentationMonitor compliance with marina regulations operational procedures and company policiesSupport team onboarding operational training safety training and continuous development initiativesPromote a positive team culture by providing coaching guidance and performance support to marina team membersUphold Wynn service standards company values and professional conduct at all timesAbout YouDiploma or vocational qualification in Marine Operations Marina Operations Nautical Studies Hospitality Management or a related discipline is advantageousTwo to five years of operational experience within a marina maritime hospitality watersports or related environmentPrevious marina operations experience preferredDemonstrated experience leading coaching and developing operational teamsVHF Radio Operator s Licence preferredBasic First Aid certification preferredProficient swimming ability is requiredExcellent verbal and written communication skills in English additional languages are an advantageWorking knowledge of marina management systems and Microsoft Office applicationsStrong leadership problem-solving communication and guest-service skillsAbility to make sound operational decisions while maintaining safety and service standardsComfortable working in an outdoor marina environment including on pontoons and workboatsWillingness to work a rotating shift pattern including weekends and public holidays in line with operational requirements