Lead Forward Deployed Engineer

The Senior Builder ExperienceTechnical Ownership Partner with a Deployment Strategist to own customer outcomes end-to-end You re the senior technical authority in the room ensuring deliverables meet the highest engineering standards whether it was generated by an AI tool by a colleague or written by you directly AI-Supported Engineering Cursor Claude and Salesforce coding products like Vibes are embedded in your daily workflow The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference Roadmap Influence Your field experience routes directly to Product and Engineering The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution Continuous Innovation You re expected to stay at the forefront piloting emerging AI tools experimenting with new models and frameworks and sharing what you learn with your team and customersWhat You’ll Actually Be BuildingOwn end-to-end build and deployment of agentic AI solutions for Salesforce s most strategic customersfrom architecture decisions through production handoffDesign and ship agentic systems on the Agentforce platform agent logic tool calls multi-agent orchestration deterministic guardrails and the integration patterns that hold up in enterprise environmentsYour reference implementations become the basis for how other Builders approach similar problemsOwn the data lifecycle model design processing pipelines and data readiness for AI applications across Salesforce Data 360 Snowflake Databricks and customer-specific platformsResolve the technical blockers that other engineers can t data integration failures model deployment issues orchestration breakdowns performance regressions These problems are routed to you because of your track record of solving themBuild and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagementsDevelop proofs-of-concept and MVPs quickly with the judgment to know which decisions can be deferred and which need to be right the first timeCodify what you learn The patterns reusable assets and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws fromMentor other Engineers through code reviews pair sessions and shared workMost of your influence on developing engineers happens inside the same codebases you re building inProvide technical depth on at-risk or strategically critical deployments when senior engineering judgment is neededSurface field insights directly to Product and Engineering The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmapPartner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually shipYou’re Our Senior Forward Deployed EngineerYou have 6 years of software engineering or technical delivery experience with proven end-to-end ownership of scalable production systems in enterprise AI cloud or SaaS environmentsYou have a degree in Computer Science or a related fieldYou re an expert in at least one of Python JavaScript TypeScript Java or Apex and conversant in the othersYou ve integrated LLMs into production used frameworks like LangChain or LlamaIndex and applied prompt engineering and responsible AI practices in real customer contextsYou have deep experience in data modeling processing and analytics with demonstrable proficiency across platforms like Salesforce Data 360 Snowflake or DatabricksYou bring deep Salesforce platform expertise Agentforce Apex LWC Flows and Salesforce APIsYou have an entrepreneurial get-things-done mindset focused on fast impactful delivery and the judgment to know when fast is the wrong callYou ve mentored technical talent and created reusable assets frameworks playbooks internal toolingYou communicate clearly and credibly with engineering peers customer architects and executive stakeholdersYou actively tinker with the evolving AI data landscape piloting new tools experimenting with new models and staying genuinely curious about what s coming nextAbility to travel to customer sites as needed to ensure client successBusiness level proficiency in Arabic and English Computer Science CS degree or relatedNice-to-HavesSalesforce certifications Administrator Platform Developer I II Agentforce Specialist System Architect Familiarity with DevOps CI-CD practices observability tooling or data governance frameworks Experience architecting multi-c