Telephone Banking Agent

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sharjah, الإمارات العربية المتحدة National Bank of Fujairah (NBF) Careers دوام كامل

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National Bank of Fujairah is looking for polite and energetic Telephone Banking Agents to answer incoming customer calls and solve daily banking problems over the phone. Daily Desk Tasks:
Answer back-to-back phone calls from bank customers asking about their remaining account balances or monthly loan deductions. Quickly block stolen credit cards using the bank software to stop thieves from spending the customer's money. Reset online banking passwords for older people who forgot how to log into the mobile application on their phones. Type notes fast on the computer keyboard to record exactly what the customer complained about during the call.
Rules for Selection:
Listening Skills: You must be able to understand many different English and Arabic accents clearly through your headset. Problem Solving: Knowing how to quickly find the correct answer in the bank's rule book while the customer is waiting on hold. Focus: Ability to read standard security questions exactly as they are written on the screen to prevent smart hackers from stealing details.
What the Bank Offers:
Basic Income: 3,500 to 4,500 AED fixed monthly pay, plus extra allowances for overnight duty. Company Support: A clean indoor office environment, strictly scheduled tea breaks, and strong banking career growth.

Telephone Banking Agent

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وظائف مشابهة في sharjah

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Telephone Banking Agent

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وظائف مشابهة في sharjah

أهم المدن