Regional Delivery Manager

منذ 16 ساعات

dubai, الإمارات العربية المتحدة Apparel Group دوام كامل

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Responsibilities

Manage and optimize delivery operations, including route planning, scheduling, and resource allocation
Ensure timely and efficient delivery of products to customers, meeting service level agreements (SLAs) and key performance indicators (KPIs)
Lead a team of delivery personnel, providing guidance, coaching, and development opportunities
Analyze and improve delivery processes, identifying opportunities for cost savings and efficiency gains
Collaborate with cross-functional teams, including customer service, sales, and logistics, to ensure seamless delivery experiences
Monitor and report on delivery performance metrics, including on-time delivery, order fulfillment, and customer satisfaction
Develop and implement contingency plans to mitigate delivery disruptions and ensure business continuity

Requirements

Bachelor's degree in Logistics, Supply Chain Management, or related field
Minimum 5 years of experience in logistics or delivery management, preferably in a regional or senior role
Proven track record of improving delivery operations and customer satisfaction
Strong leadership, communication, and problem-solving skills
Ability to work in a fast-paced environment and adapt to changing priorities
Experience with transportation management systems (TMS) and logistics operations management systems (LMS)