Senior Enterprise App Support Engineer — L2/L3

منذ 3 أيام

sharjah, الإمارات العربية المتحدة Blackstone eIT دوام كامل
Blackstone eIT is seeking an experienced Application Support Engineer to provide L2/L3 support for enterprise applications in Dubai. You will handle incident management, troubleshooting, monitoring, user access administration, and coordination with development and infrastructure teams to ensure high availability.
You will communicate with end users in Arabic and English, maintain logs and documentation, and contribute to audits and knowledge base articles.