Firco Platform Support

Production SupportProvide advanced support for Firco Continuity, Firco Trust & FSK Monitor real-time screening queues, batch screening, and alert generation Handle high-priority incidents including:Screening outages Watchlist update failures API response failures Decision text anomaliesPerform root cause analysis (RCA) and preventive action...

Job Description:Location: Abu Dhabi, UAEExperience: 10+ YearsRole OverviewWe are looking for highly experienced Senior Firco Support Specialist with deep expertise in Firco Continuity, Firco Trust, FSK, Firco Prediction Integrator (PI), and Firco Case Manager (CM API).The role focuses on production support, incident management, API integrations, automation,...

Role Overview: We are looking for highly experienced Senior Firco Support Specialist with deep expertise in Firco Continuity, Firco Trust, FSK, Firco Prediction Integrator (PI), and Firco Case Manager (CM API). The role focuses on production support, incident management, API integrations, automation, data validation, and system stability within a high-volume...

D4Insight in Abu Dhabi seeks a Senior Firco Support Specialist with deep expertise in Firco Continuity, Firco Trust, FSK, Firco Prediction Integrator (PI) and Firco Case Manager (CM API) to lead critical production support and complex will own incident management, monitor real‑time and batch screening queues, perform RCA, implement preventive actions,...

D4 Insight is seeking a Senior Firco Support Specialist to provide advanced production support for Firco Continuity, Firco Trust, and FSK in Abu Dhabi. You will monitor real-time queues, handle high-priority incidents, and perform RCA to prevent outages.Role requires 10+ years of hands-on Firco experience, strong REST/SOAP API skills, and expertise in SQL...

About the Role We are hiring a L2 technical Support Engineer to join a large-scale technology environment in Abu Dhabi. You will provide L2 technical support across AI platforms, developer tools, APIs, cloud infrastructure and enterprise integrations. The role combines hands-on troubleshooting with incident management, monitoring and coordination across...

Job descriptionAufgabenYour Purpose:Support the reliable, secure, and compliant day-to-day operation of the company’s Data & AI platforms and assigned business applications. The position provides first-level operational support for Databricks, Unity Catalog, user access, platform onboarding, incident and request tracking, documentation, testing, and usage...

Sardine is seeking an experienced Support Engineer to own the technical and functional customer support experience end-to-end for its API-driven platform. You will collaborate with customers, third-party providers, and internal engineering teams to troubleshoot, resolve, and prevent issues across Sardine’s role is remote-first, requiring strong technical...

Dicetek LLC in Abu Dhabi seeks an experienced AML technical specialist to independently support a business-critical banking AML platform in a high-volume production environment. You will combine strong application and database troubleshooting with practical knowledge of AML transaction monitoring, customer risk, data integration, batch processing, testing,...