Client Service Manager FEATURED
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قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
- Manage incoming enquiries, client communications, and follow-ups across both businesses.
- Maintain professional relationships with clients and prospective customers.
- Coordinate meetings, appointments, and follow-up actions.
- Monitor client requirements and ensure timely responses to enquiries.
- Prepare and coordinate technical and commercial proposals.
- Assist in preparing consultancy reports, presentations, and business documentation.
- Maintain accurate records and ensure project documentation is properly organized.
- Track project deadlines, deliverables, and outstanding requirements.
- Coordinate with customers and the Operations Manager to schedule cleaning services and appointments.
- Follow up on quotations, confirm bookings, and coordinate service delivery.
- Monitor customer feedback and ensure timely follow-up on service requests.
- Support the day-to-day administrative and operational requirements of both businesses.
- Prepare and issue quotations, invoices, and receipts.
- Manage invoicing and payment documentation using Zoho and existing financial systems.
- Follow up on outstanding quotations and payments.
- Maintain accurate financial and administrative records.
- Utilize AI tools and digital platforms to improve productivity and streamline daily tasks.
- Demonstrate independent thinking, sound judgment, and problem-solving when using technology.
- Bachelor's degree preferred.
- 2–5 years of experience in administration, client services, coordination, customer service, or business support.
- Excellent written and spoken English.
- Proficiency in MS Office and digital productivity tools.
- Knowledge of Zoho or similar business management systems is an advantage.
- Additional languages are an advantage.
- Previous experience in retail consultancy or cleaning services is not mandatory.
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