Learning & Development Specialist - Digital & Operations

The Learning Development Specialist will bring learning to life through engaging digital content creative campaigns and compelling presentations The role will nbsp manage learning operations and ensure a seamless learner experience while driving engagement across the business The role involves strategic planning coordination and monitoring of learning activities that support employee development business priorities and brand competency The specialist works collaboratively with store management teams HR business partners facilitators and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes The role involves balancing strategic planning with operational execution supporting mandatory and compliance requirements behavioral development and contributing to regional learning initiatives

Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments Ensure learning activities are planned communicated and deployed within agreed timelines monthly quarterly annual cycles Achieve stakeholder alignment across Store Management HRBP Regional L D

Coordinate the end-to-end delivery of learning solutions including classroom virtual blended and self-learning in line with learning pathways and priorities Ensure availability and readiness of facilitators buddies and learning resources to meet service expectations Maintain an active pool of facilitators and buddies

Drive learning engagement through campaigns communication and social learning initiatives Promote a strong learning culture aligned with IKEA values and ways of working Execute engagement campaigns successfully and achieve high learning participation and completion rates

Monitor learning delivery completion and certification through agreed platforms and dashboards Ensure accuracy compliance and timely reporting in line with SLA standards Deliver monthly learning dashboards on time and achieve certification and compliance targets

Act as the learning consultant for Line Managers HRBP SMEs and Regional L D Support managers in enabling development performance cycles and individual development plans IDPs Ensure manager satisfaction and successful learning enablement during key people cycles

Contribute to regional and retail learning initiatives projects and continuous improvement of learning solutions Share insights best practices and learning outcomes with regional stakeholders Participate actively in regional learning initiatives and ensure effective communication of best practices

• Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.
• Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.
• Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.
• Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.

• Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.
• 1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.
• Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.
• Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.