Senior Product Manager

Job SnapshotSenior Product Manager – Delivery Experience.

Location:
Dubai, United Arab Emirates. Industry: Internet. Function: Product Management.

Experience:
Minimum 5 years.

Job Type
Full-time.
OverviewSenior Product Manager – Delivery Experience in Dubai, United Arab Emirates is an Internet opportunity leading customer‑focused delivery products, business strategy, and operational improvement across the Middle East and North Africa. Amazon is hiring an experienced product leader to own regional roadmaps, guide end‑to‑end product delivery, manage commercial performance, and improve how customers receive their orders.

Key Responsibilities
Own the regional strategy and roadmap for delivery experience products and customer needs, delivery pain points, and opportunities using quantitative and qualitative insights.
Translate customer and business requirements into clear product visions, priorities, and launch plans.
Manage products from initial concept and business case through development, launch, adoption, and continuous improvement.
Define product requirements, success criteria, operating models, and measurable customer outcomes.
Evaluate product features, investment options, dependencies, and delivery tradeoffs.
Coordinate technology, operations, finance, commercial, marketing, and customer experience teams.
Build alignment across regional and global stakeholder groups before product execution begins.
Lead cross‑functional teams through delivery milestones, testing, implementation, and market launches.
Monitor product performance and customer experience after release.
Own relevant profit and loss considerations and assess the financial viability of strategic decisions.
Develop forecasts, business cases, financial models, and value‑assurance frameworks.
Use complex datasets to identify trends, diagnose performance gaps, and recommend corrective actions.
Establish KPIs covering delivery reliability, customer satisfaction, adoption, cost, speed, and operational efficiency.
Prepare compelling written business documents, executive summaries, and decision papers.
Present product recommendations and performance insights to senior Amazon leadership.
Influence stakeholders across functions, markets, and organizational levels without relying solely on formal authority.
Identify operational constraints and work with delivery teams to implement scalable solutions.
Balance strategic planning with hands‑on execution in a fast‑moving e‑commerce environment.
Manage risks, dependencies, resource constraints, and competing product priorities.
Promote experimentation, entrepreneurship, and continuous improvement across delivery experience programs.
Ensure new products and features support Amazon's customer‑centric standards throughout the MENA region.
Ideal ProfileBachelor's degree or an equivalent recognized 5 years of experience in product management, program management, product marketing, business development, or technology.
Demonstrated experience working as a product manager or product owner.
Proven ownership of product roadmap strategy and definition.
Experience delivering products from concept through launch and ongoing performance management.
Strong understanding of feature prioritization, product tradeoffs, and end‑to‑end delivery.
Experience owning or managing technology‑enabled products.
Strong analytical capability and confidence working with complex financial acumen and the ability to assess the commercial viability of major decisions.
Excellent business judgment in customer‑facing and operational environments.
Ability to prepare persuasive business documents for senior leadership.
Proven ability to influence executives using data‑driven insights.
Experience coordinating functional teams and senior stakeholders.
Strong strategic thinking combined with execution discipline.
Ability to manage ambiguity and make decisions in rapidly changing environments.
Customer‑focused mindset with a strong interest in e‑commerce and delivery approach and willingness to take ownership of challenging written and verbal English communication skills.
Experience working across MENA markets is advantageous.
Skills SetProduct managementProduct ownershipDelivery experienceProduct roadmapProduct strategyEnd‑to‑end product deliveryTechnology productsFeature prioritizationProduct tradeoffsProfit and loss managementBusiness strategyBusiness case developmentFinancial analysisData‑driven decision‑makingCustomer experienceE‑commerceLast‑mile deliveryOperational excellenceProgram value assuranceKPI developmentProduct launchesCross‑functional leadershipSenior stakeholder managementExecutive communicationMarket analysisCustomer insightsChange leadershipMENA product strategyWhy Join UsThis role provides the opportunity to shape how millions of customers across the MENA region experience Amazon deliveries. The successful candidate will influence regional product strategy, customer satisfaction, operational performance, and technology investments while working with senior leaders a