Technology | Senior IT Engineer | Dubai

At Flowdesk, we are building the infrastructure powering the next era of global finance. As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale. Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.

At Flowdesk, we are building the infrastructure powering the next era of global finance. As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale. Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.

Founded in 2020, we have grown into a global team supporting institutions, exchanges, and token issuers worldwide as the financial system evolves toward tokenized markets.

Why join Flowdesk? You'll be joining a company operating at the intersection of finance, technology, and crypto - solving complex market problems, building critical infrastructure, and helping shape how digital assets move globally. We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams.

We are a cloud-native crypto market-making firm operating across regulated jurisdictions. Our Secure Engineering team designs, builds, and owns the platforms and configuration that the wider IT estate runs on, security-first. It is a small team: what you build, the rest of IT operates.

• Configure and maintain IT systems across the organisation, working within the team's core platforms (Okta, Jamf, Google Workspace, Cloudflare) as part of the secure engineering team
• Source and evaluate new tooling: run vendor assessments, manage procurement, and bring in what the business needs
• Own the lifecycle of existing vendor contracts: renewal dates, terms, and costs kept current, and renegotiation opportunities flagged before they're missed
• Act as the main point of contact for vendor account and contract matters
• Work with IT Operations to turn their operational needs into system configuration and tooling decisions
• Run your own projects with a good degree of autonomy, keeping senior management informed and looping them in where their input adds value
• Take part in an IT on-call rota
• Provide support to IT Operations as needed

• 7+ years' experience in IT engineering or a similar technical role, ideally in SaaS-heavy, regulated environments
• Working knowledge of modern IT stacks in regulated environments, particularly SaaS, identity, and endpoint platforms
• Experience managing vendor relationships and contracts: evaluation, procurement, renewal, and negotiation
• Able to work autonomously and see projects through with minimal senior management input, while remaining collaborative with the wider team
• Comfortable in a small, high-ownership team

• Experience in financial services or crypto / digital assets
• Familiarity with Okta, Jamf, Google Workspace, or Cloudflare Zero Trust
• Experience with ITSM / change tooling (JSM or similar)

• London
• Dubai

• Curious and autonomous
• Highly motivated and results-driven
• Strong maths and analytical skills
• Ability to successfully manage multiple tasks in a fast-paced collaborative environment
• Professional proficiency in English

• Take Action & Own the Mission
• Be of Service & Contribute
• Innovate, Create Value, & Be Courageous
• Act with Integrity & Respect

• International environment (English is the main language)
• 100% health coverage
• Team events and offsites
• Company Pension scheme
• Learning and Development budget

Our process is designed to assess genuine technical depth and ownership. Candidates should expect the following stages:

• Stage 1: First round interview with a member of our Talent Acquisition team (45 mins)
• Stage 2: Interview with Chief Information Security Officer
• Stage 3: Interview with IT Director
• Stage 4: In-person meeting in the office – team fit, background and goals alignment
• Stage 5: Round-U