Front Office Supervisor

منذ أسبوع

sharjah, الإمارات العربية المتحدة Accor Group دوام كامل

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Position OverviewFront Office Supervisor
- Novotel and Adagio Premium Accor
- Dubai, UAE is a leadership role in hotel front office operations focused on delivering exceptional guest service and managing daily reception activities. This Dubai hospitality job is ideal for experienced front desk professionals seeking supervisory responsibility within an international hotel brand.
Job DetailsCountry: UAECity: DubaiIndustry: HospitalityFunction: Hotel-Lodging ManagementSalary: 7000-9000 monthly (Market estimated)Gender: AnyCandidate Nationality: AnyJob Type: Full-timeKey ResponsibilitiesSupervise Guest Service Agents and ensure compliance with hotel policies and service standardsOversee check-in, check-out, guest inquiries, and account settlements with attention to personalized serviceMaintain professional conduct and service excellence within the front office teamManage staffing schedules, overtime, leave records, and shift coordinationReport operational concerns and guest-related issues to management promptlyConduct departmental training and cross-training to enhance team performancePromote hotel facilities and identify upselling opportunities to increase revenueEnsure clear communication between shifts and departments for seamless operationsHandle guest complaints efficiently and provide timely resolutionsImplement and monitor front office systems and procedures for operational efficiencyIdeal ProfileProven experience in front office or customer service within the hospitality industryStrong leadership and team supervision skillsProficiency in Opera or similar property management systemsService-oriented mindset with commitment to guest satisfactionExcellent communication and interpersonal abilitiesStrong problem-solving and organizational skillsAbility to work in a fast-paced hotel environmentFlexibility to work shifts including weekends and holidaysBachelor's degree in Hospitality Management or related field preferredSkills SetFront office supervisionGuest service managementTeam leadership and trainingOpera PMS proficiencyComplaint resolutionRevenue awareness and upsellingWhy Join UsCareer advancement within a globally recognized hotel groupExposure to international hospitality standardsSupportive and inclusive work cultureProfessional development and cross-brand mobility opportunitiesCompetitive compensation within Dubai hospitality sectorAbout the CompanyNovotel and Adagio Premium Dubai Al Barsha operate under the Accor hospitality network, delivering quality accommodations and exceptional guest experiences in one of Dubai's prime business and leisure districts. As part of a leading global hospitality group, the hotel provides strong career growth pathways, operational excellence, and a commitment to diversity and professional development.

Front Office Supervisor

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وظائف مشابهة في sharjah

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Front Office Supervisor

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في sharjah

أهم المدن