Supermarekt Manager

Take full ownership of the store’s commercial performance, striving to achieve all sales, profitability, and operational targets.

Apply qualitative and quantitative analysis to review stock and sales reports, evaluating performance to recommend and implement corrective actions that increase sales turnover.

Maximize profitability by strictly controlling operational costs and ensuring they remain within budgetary guidelines.

Ensure the seamless implementation of Talal’s supermarket strategies and standard operating procedures in close collaboration with the Head Office and Corporate Office.

Coordinate closely with Department Heads to ensure highly efficient inventory management, focusing on stock value accuracy, minimizing out-of-stocks, and ensuring timely deliveries.

Track and optimize core operational KPIs, proactively managing productivity, shrinkage, waste, and overall stock accuracy.

Supervise all routine service and maintenance activities to ensure that the supermarket's assets and equipment remain fully operational, safe, and secure.

Partner with cross-functional teams to execute critical business priorities and drive continuous improvement initiatives across the store floor.

Lead, coach, and develop both store leadership and frontline teams to maintain high performance and morale.

Drive the performance management process by setting clear objectives, monitoring progress, and providing constructive, actionable feedback to staff.

Foster a \"customer-first\" culture, guiding the team to deliver an exceptional shopping experience and ensuring all customer requirements are met to the highest standards.

Maintain uncompromising standards of operational excellence, ensuring strict compliance with health and safety, food hygiene, and security protocols at all times.

2-6 years in supermarket or hypermarket retail, including at least 1 year in a store manager, assistant store manager or department head role.

Bachelor’s degree in Business, Retail Management or a related field (preferred).

Proven track record of achieving sales, profitability and cost targets, with good skills in P&L management and budgeting.

Sound knowledge of stock management, shrinkage and waste control, and fresh and FMCG category operations.

Ability to read stock and sales reports and turn them into practical corrective actions.

Demonstrated ability to lead, coach and motivate store teams and manage performance effectively.

Strong customer-first mindset with excellent communication and problem-solving skills.

Good understanding of food hygiene, health and safety, and security standards, preferably in the UAE retail environment.

Proficient in MS Office and retail systems (POS, ERP, inventory management tools).

Fluent in English and Malayalam.

Trustworthy, results-driven, hands-on and able to perform under pressure.