Customer Success Lead: Banking Channels

Pattern is seeking a Customer Success Manager to become a strategic partner for enterprise ecommerce clients across the EMEA region, owning relationships from onboarding through renewals, upsells and cross-sells. This full-time role offers a hybrid schedule based in Dubai, UAE.You will manage a portfolio of 10–20 clients, acting as the primary Pattern...

BRIXIO is seeking a Customer Success & Renewals Manager to own renewals, retention, account health and the transition of completed projects into ongoing support and managed services. You will establish a structured governance framework and a scalable renewal process across Cloudflare subscriptions and BRIXIO contracts. You will work with Delivery, Sales and...

Black Pearl seeks an experienced Customer Success Manager to establish and oversee the Customer Success function in the UAE. You will strengthen client relationships, drive value realization, and improve adoption and experience while supporting long-term retention.The role links Sales, Service Delivery, Finance, Operations, and Project Delivery to ensure...

Abu Dhabi Islamic Bank seeks a Service Hub Specialist to ensure smooth service delivery across branches, acting as the main contact for inquiries and coordinating with ROM and teams. The role emphasizes delivering high-quality services, resolving issues promptly, and maintaining thorough records.The position requires banking experience, strong communication,...

Synechron in Abu Dhabi is seeking a Senior Test Lead / Channel Testing Specialist for Corporate Banking, with 10+ years of experience in end-to-end testing of digital channels, payments, and core banking integrations. You will lead API, integration, UAT, and regression testing, drive testing strategy, and collaborate with business, product, and client teams...

Our client is a leading technology organization providing managed IT services and enterprise technology solutions to a diverse portfolio of clients. They are seeking an experienced Customer Success Manager to establish and develop the Customer Success function, with responsibility for strengthening customer relationships, driving value realization,...

As a Customer Success Director at Backbase, you will be at the forefront of driving customer satisfaction and success across the Middle-East. You will be responsible for ensuring that our customers derive maximum value from Backbase's Engagement Banking Platform. This role involves frequent travel across the region and requires a strong ability to build and...

We Are Hiring | Customer Success ManagerAnkabut is seeking an experienced Customer Success Manager to join our Operations Department and lead the development of our Customer Success function.The role will focus on strengthening customer relationships, driving value realization and adoption, supporting retention and renewals, and ensuring a consistent and...

Job Description: As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside...