L&D Consultant Jobs in Dubai, UAE | Retail

Job OverviewAl-Futtaim Retail is seeking an experienced Learning & Development (L&D) Consultant to support capability development across its retail and corporate business operations in Dubai, United Arab L&D Consultant will design, develop, and implement innovative learning solutions that address business needs and deliver measurable outcomes. The role focuses on developing facilitators, managers, and learning delivery partners while strengthening coaching, accountability, performance, and continuous learning across the successful candidate will combine instructional design, experiential learning, digital learning, stakeholder management, data analysis, and creative engagement to develop practical learning solutions that can be applied effectively in a retail business environment.

Key Responsibilities
Learning & Development StrategyDevelop facilitators, managers, and learning delivery partners to increase the reach and impact of learning programs.
Build a strong culture of coaching, accountability, continuous development, and consistent performance standards.
Design strategic, outcome-focused learning architectures aligned with business objectives and different organizational needs.
Ensure learning solutions are commercially relevant and connected to practical business outcomes.
Translate business requirements into effective learning interventions, from initial diagnosis and needs analysis through instructional design and brand-specific learning solutions based on business priorities and learner requirements.
Experiential and Digital LearningDesign and implement innovative experiential learning programs that encourage practical application and engagement.
Use simulations, business games, board games, digital learning journeys, workshops, and team-development events to create engaging learning experiences.
Incorporate modern learning methodologies and digital solutions into training and development programs.
Develop creative learning campaigns using visual, digital, and design tools to increase learner evaluate learning approaches and identify opportunities to improve learner experience and business impact.
Stakeholder ManagementBuild strong relationships and professional networks with internal stakeholders, managers, facilitators, and external learning partners.
Use a consultative approach to understand stakeholder requirements and recommend suitable learning solutions.
Communicate learning strategies and business benefits effectively through presentations, visual storytelling, and data-driven insights.
Position Learning & Development as a strategic business partner and contributor to organizational performance.
Collaborate with retail and corporate teams to identify capability gaps and development priorities.
Learning Delivery and QualityOversee learning program delivery to ensure consistent facilitation standards and high-quality learner experiences.
Support facilitators and delivery partners with appropriate guidance, tools, and resources.
Ensure disciplined execution of learning programs and maintain engagement beyond classroom-based training.
Monitor learning effectiveness and identify opportunities for continuous improvement.
Ensure learning interventions are practical, relevant, scalable, and aligned with business requirements.
Data, Reporting and Continuous ImprovementUse Excel and other reporting tools to analyze learning data and generate actionable insights.
Prepare learning reports, performance dashboards, and program updates for stakeholders and management.
Analyze learner engagement, program performance, and business outcomes to identify improvement opportunities.
Use data and feedback to enhance learning programs and support informed decision-making.
Track the effectiveness and application of learning solutions in the workplace.
Retail Business AlignmentDevelop a strong understanding of the retail industry’s commercial and operational requirements.
Align learning and development priorities with retail business objectives and workforce capability needs.
Design development interventions that address real-world retail challenges and operational requirements.
Support business teams in developing the capabilities required to improve performance and customer experience.
Required Skills and CompetenciesStrong expertise in instructional design and learning content development.
Experience designing innovative and experiential learning solutions.
Excellent stakeholder management and relationship-building skills.
Strong consultative communication and presentation abilities.
Data analysis and insight-generation skills using Microsoft Excel and other reporting tools.
Ability to use digital technologies and creative tools to develop engaging learning campaigns.
Strong understanding of learning methodologies, adult learning principles, and capability development.
Ability to manage multiple learning projects while maintaining quality and delivery standards.
Qualifications and Experience7+ years of professional experience in Learning & Develo