Technician - Home appliances

منذ يوم

united arab emirates TASC Outsourcing دوام كامل
  • Deliver a customer-first service approach ensuring high customer satisfaction on phone and in person
  • Attend and resolve assigned service calls within defined timelines
  • Provide technical support through multiple channels (phone, on-site, etc.)
  • Achieve high first-time fix rate and minimize repeat service visits
  • Maintain and properly handle company-assigned tools, assets, and property
  • Report product issues and suggest improvements in appliance quality
  • Ensure quick response time to customer queries and service requests
  • Monitor and reduce repeat calls and unnecessary parts consumption
Key Skills Required
  • 2–3 years’ experience in home appliance service industry
  • Strong technical troubleshooting and repair skills for home appliances
  • Good understanding of customer service standards and field service operations
  • Ability to handle multiple service requests efficiently
  • Strong communication skills (customer interaction both phone and in-person)
  • Strong troubleshooting and problem-solving skills
  • Willingness to travel to customer locations