Technician - Home appliances
منذ يوم
united arab emirates
TASC Outsourcing
دوام كامل
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قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
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بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
- Deliver a customer-first service approach ensuring high customer satisfaction on phone and in person
- Attend and resolve assigned service calls within defined timelines
- Provide technical support through multiple channels (phone, on-site, etc.)
- Achieve high first-time fix rate and minimize repeat service visits
- Maintain and properly handle company-assigned tools, assets, and property
- Report product issues and suggest improvements in appliance quality
- Ensure quick response time to customer queries and service requests
- Monitor and reduce repeat calls and unnecessary parts consumption
- 2–3 years’ experience in home appliance service industry
- Strong technical troubleshooting and repair skills for home appliances
- Good understanding of customer service standards and field service operations
- Ability to handle multiple service requests efficiently
- Strong communication skills (customer interaction both phone and in-person)
- Strong troubleshooting and problem-solving skills
- Willingness to travel to customer locations