Patient Relations Executive
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Job DetailsCountry: UAE; City: Dubai; Industry: Hospital and Health Care; Function: Customer Support‑Client Care;
Salary:
7,000‑10,000;
Job Type
Part‑time.
Key Responsibilities
Provide complete operational support for patients including appointments, registration, invoicing, and insurance accurate patient information flow between doctors, patients, and third‑party insurance providers.
Manage insurance claims processing, billing follow‑up, and payment clinic paperwork, organize patient records, and maintain proper documentation standards.
Deliver excellent front‑line customer service by guiding patients and resolving service‑related concerns.
Process cash, credit card, and insurance‑related payments while maintaining transaction accuracy.
Reconcile financial records and support daily clinic cash handling responsibilities.
Assist in maintaining a safe, efficient, and welcoming healthcare environment.
Work closely with multidisciplinary teams to support smooth clinic operations and patient care.
Ideal ProfileEmirati candidate eligible under Emiratisation programs.
Graduate degree in any discipline with relevant healthcare administration license or eligibility for licensing in Dubai.
Minimum 2 years of experience in healthcare insurance, customer service, invoicing, or cash handling.
Strong knowledge of medical insurance coding and billing procedures.
Fluent in English with Arabic considered a strong advantage.
Excellent communication, presentation, and problem‑solving abilities.
Able to perform well in fast‑paced clinic environments with strong attention to detail.
Candidate Nationality: : Any.
Skills SetPatient relations management.
Medical insurance coding.
Insurance claims handling.
Healthcare invoicing and billing.
Cash handling and payment desk records management.
Customer service excellence.
Microsoft Office and healthcare systems.
Clinic coordination and Join UsFlexible part‑time working options with 20 or 30 hours per week.
Work in premium HealthHub Clinics located in JVC and Festival City Dubai.
Join a respected healthcare network backed by Al‑Futtaim Group.
Access Emiratisation‑focused training, mentorship, and career growth opportunities.
Attractive salary package with bonuses, insurance, and employee benefits.
Be part of a workplace that values inclusion, service excellence, and professional growth.
Make a meaningful contribution to healthcare services across Dubai.
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