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Junior Payments Specialist
18 minutes ago
Payment Partner SupportSupport the onboarding process of Payment Service Providers (PSPs), EMIs, and banking partners.Coordinate with internal teams (Compliance, Legal, Finance) to gather required documentation.Maintain and update records of PSPs, ensuring accurate data management.Assist in monitoring vendor performance and preparing payment-related reports for management review.Assist in lead management by tracking potential PSP opportunities and updating the database.Assist in daily payment operations, ensuring smooth and efficient workflow.Support data management initiatives related to payment transactions and vendor details.Be the initial contact for payment partners via chats and email, assisting in troubleshooting and resolving operational matters.Compliance & DocumentationEnsure PSP documentation is up-to-date and aligned with internal compliance requirements.Help maintain logs of contracts, agreements, and vendor correspondence.Internal Support & CoordinationWork with customer support teams to help resolve basic payment-related inquiries.Escalate and resolve payment issues within defined turnaround times.Provide administrative and operational support to the Payments Manager and senior team members.Coordinate across departments to ensure smooth payment operations and timely issue resolution.
