IT Technical Support Engineer
4 days ago
Key Responsibilities Provide Technical Assistance: Respond to technical support requests from users via phone, email, chat, or in person. Diagnose and Troubleshoot: Identify, research, and resolve software and hardware issues, including account setup, network configuration, and system errors. Installation and Configuration: Install, configure, and manage computer systems, software, networks, printers, and mobile devices. Escalation and Collaboration: Properly escalate unresolved issues to appropriate internal teams (e.g., software developers, senior engineers). Documentation and Reporting: Prepare accurate and timely reports, document technical knowledge. Maintenance and Monitoring: Monitor and maintain systems and networks, perform system updates, manage data backups, and assist with security compliance and patch management. Skills and Qualifications Proven Experience: Prior work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role is often required. Technical Knowledge: Hands-on experience with Windows environments, a good understanding of computer systems, mobile devices, and network infrastructure (TCP/IP, DNS, DHCP). Problem-Solving: Excellent analytical and problem-solving skills with the ability to provide step-by-step technical guidance, both written and verbal. Communication & Interpersonal Skills: Strong written and verbal communication and customer service skills to interact professionally with both technical and non-technical audiences. Tools & Software: Familiarity with help desk software, remote desktop applications, and common business applications like Microsoft 365. Physical Demands: Some roles may occasionally require the ability to lift equipment or perform minor physical installations of cabling or hardware.
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Technical Account Manager
2 weeks ago
united arab emirates Support Revolution Full timeSelect how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology...
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Technical Support Engineer
2 weeks ago
United Arab Emirates Transguard Full timeTechnical Support Engineer Jobs in UAE Job Description Purpose- This role ensures technical excellence, compliance, and high-quality engineering documentation while supporting company's commitment to innovation and customer satisfaction. You will play a key role in providing expert technical assistance and ensuring seamless support for customers and internal...
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Technical Support Engineer
2 weeks ago
, , United Arab Emirates Transguard Full timeTechnical Support Engineer Jobs in UAE Job Description Purpose- This role ensures technical excellence, compliance, and high-quality engineering documentation while supporting company’s commitment to innovation and customer satisfaction. You will play a key role in providing expert technical assistance and ensuring seamless support for customers and...
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Technical Support Engineer
2 days ago
united arab emirates Experts Plus Recruitment Services Full timeThe Technical Support Engineer will provide advanced technical assistance for automotive after-sales operations, supporting workshop teams with accurate diagnostics and troubleshooting. The role involves guiding technicians remotely and on-site, preparing detailed technical reports, coordinating with OEMs to resolve complex vehicle issues, and managing field...
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Technical Support Engineer
1 week ago
united arab emirates Intertec Softwares Pvt Ltd Full timeJOB TITLE : Technical Support Engineer - NOC JOB PURPOSE : Provide timely response to all incidents, Requests, outages, and performance alerts. QUALIFICATION : Engineering Degree / Diploma (Computers / Electronics) CERTIFICATIONS : ITIL EXPERIENCE : Total 3-5 years of experience in Monitoring and L1 level knowledge in IT infrastructure domain. REPORTING TO :...
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Technical Support Engineer
2 days ago
united arab emirates Botpress Technologies Inc. Full timeOverview Help bring AI agents to companies worldwide. Over the next decade, autonomous agents will redefine how we work. Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic. Our product works today and at scale, across industries, regions, and limitless use cases. As the 3rd fastest-growing...
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Technical Support Engineer
2 weeks ago
, , United Arab Emirates Transguard Full timeA UAE-based engineering firm seeks a Technical Support Engineer to ensure technical excellence and compliance while supporting innovation and customer satisfaction. The role includes developing technical expertise, collaborating with teams for documentation, and providing real-time support to customers. Candidates should have a degree in engineering and...
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Technical Support Engineer
8 hours ago
Dubai, Dubai, United Arab Emirates TLS IT Solutionts Full timeWe are seeking a dedicated and proactive L1 Technical Support Engineer to join our dynamic team. In this role, you will be responsible for providing frontline technical assistance to our clients/customers. Your primary objective will be to diagnose and resolve technical issues promptly and effectively to ensure customer satisfaction.Key...
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IT Technical Support
2 weeks ago
Dubai - United Arab Emirates (UAE) Smart Secure IT Solutions LLC Full time 2,500 - 3,500Key Responsibilities: • Provide remote and onsite IT support to clients across UAE. • Troubleshoot and resolve issues related to servers, desktops, laptops, printers, networking and email • Install, configure, and maintain software, operating systems, and hardware. • Manage and monitor email setup, Wi-Fi connectivity, and server-level support. •...
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Technical Support
5 days ago
, , United Arab Emirates BlackStone eIT Full timeBlackStone eIT is seeking a detail-oriented and dedicated Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical assistance and support to our clients, ensuring their issues are resolved efficiently and effectively. You will play a vital role in maintaining high levels of customer satisfaction...