Sales Support/Pricing Executive

2 weeks ago


Dubai Sharjah United Arab Emirates UAE Freight Systems DWC LLC Full time 7,000 - 9,000

This role focuses on managing sales enquiries, preparing accurate and timely quotations, maintaining enquiry logs, and supporting conversion efforts. The ideal candidate should have a strong understanding of logistics pricing, excellent coordination skills, and the ability to thrive in a fast-paced environment.Analyze customer RFQs (Request for Quotations) and prepare cost-effective and competitive pricing proposals.Liaise with carriers (airlines, shipping lines), co-loaders, and service providers to obtain rates.Work with overseas offices and partners to gather international pricing components.Ensure all pricing components (origin, freight, destination, customs, etc.) are complete and accurate.Maintain and update internal rate databases and pricing tools.Track and report win/loss ratios and pricing trends to support commercial strategies.Collaborate with sales and business development teams to understand customer requirements and tailor solutions accordingly.Monitor market conditions and competitor pricing to stay competitive.Develop, identify, and secure all relevant direct sales opportunitiesInitiate communication with existing customers as well as new customersGenerate product or service interest for customers by providing them with information on benefitsIdentify decision makers within an organization and endeavor to speak to themGenerate leads from cold calling data and ensure that any DNC (do not call) lists are respectedRelay successful leads and appointment data to concerned sales representativesMake follow up calls to customers who have shown interest during initial contactHandle inbound calls and provide callers with information on our products and servicesEmphasize on product features and benefit and quote pricesMaintain exception service and product knowledge


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