International Visa Consultant
2 days ago
Roles and Responsibilities / Key Skills
- Assess clients' travel purposes and eligibility for visas across multiple countries
- Provide accurate, up-to-date information on visa requirements, documentation, timelines, and fees for various destinations
- Recommend suitable visa categories based on client profiles and travel plans
- Assist clients in completing visa application forms correctly and efficiently
- Review and verify supporting documents to ensure compliance with embassy and consulate requirements
- Guide clients through appointment scheduling, biometrics, and interview preparation where required
- Maintain knowledge of changing immigration laws, visa policies, and country-specific regulations
- Coordinate with embassies, consulates, VFS/third-party centers, and airline partners when necessary
- Track application status and provide timely updates to clients
- Handle client queries professionally and manage expectations regarding approval timelines and outcomes
- Ensure ethical practices, transparency, and compliance with immigration laws
- Maintain accurate client records and documentation confidentiality
- Achieve sales targets while delivering high-quality customer service
- Upsell relevant services (travel insurance, documentation support, expedited services) where appropriate
Job Type: Full-time
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Visa Sales: 1 year (Required)
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