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Hard Services Assistant Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates Macro Full time

Location
UAE Dubai Uptown Tower Building

Working Location Category
Onsite

About Us
Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What's Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture

About The Role
The Assistant Facilities Manager will be responsible for daily repairs, upkeep, and general maintenance of the various facilities under their domain. Their primary role is to ensure all maintenance operations are completed while taking care of things such as building maintenance, planning maintenance, and work orders. The typical duties and responsibilities of facilities maintenance managers include the following.

  • Plan and execute building maintenance and operational programs for all facilities in the company
  • Acute knowledge of Building Technical services and its upkeep
  • Manage and handle all vendor contracts, including vendors for various maintenance items, activities, and tasks
  • Managing SLA / KPI's with the client contact
  • Coordinate and enact site safety programs, while making sure safety policies are maintained
  • Ensure the efficiency and operational capacity of all building systems
  • Prepare operation reports, maintenance budgets, and provide analysis of all reports to higher-ups
  • Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met
  • Handle all the facilities planning, space allocations, and cost estimations for equipment and facilities
  • Coordinate with other department heads, including the maintenance supervisor and facility maintenance technician , to make sure all maintenance processes are on track
  • Develop relationships with building contractors and third party workers to ensure smooth operations
  • Manage, handle, and supervise all facilities personnel
  • Develop various facilities maintenance schedules while managing and resolving all maintenance issues
  • Create a healthy and safe work environment for all maintenance workers
  • Coordinate with building and facilities security to ensure all maintenance services are provided
  • Prepare and file all relevant reports with the government and regulatory authorities

About You
Qualifications & Experience

  • Technical / Engineering Background. Bachelor's in engineering degree is a must
  • Al least 5-7 years FM experience in UAE / GCC
  • Relevant experience with vertical, multi-use buildings
  • Good understanding of BIM tools and integration to CAFM
  • Good understanding of commissioning / handover experience in UAE
  • Dashboards, reporting and communication is a must
  • Excellent communication skills

Diversity Statement
**We want to create a workplace where everyone feels safe to bring their  whole selves  to work. We recognise that every individual has different needs. This is Me  is Macro's EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It's about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact
-
to speak to a member of our team.**