Sales Support-Mechanical
1 week ago
. Sales & Technical Support
- Assist sales engineers by preparing technical & commercial quotations based on client RFQs.
- Review RFQs, datasheets, BOMs, and project specifications to extract required product details.
- Support in selecting suitable mechanical products: flanges, fittings, gaskets, valves, cladding materials, piping items, etc.
- Coordinate with manufacturers/vendors for prices, lead times, and technical clarifications.
- Ensure all offers are compliant with client requirements, codes, and standards (ASME, ASTM, API).
B. Client Coordination
- Communicate with clients to clarify inquiries, delivery schedules, project requirements, and technical details.
- Follow up on submitted quotations and update sales tracker.
- Assist in resolving client issues related to pricing, delivery, or documentation.
C. Documentation & Reporting
- Maintain accurate records of RFQs, quotations, purchase orders, LPOs, invoices, and delivery notes.
- Prepare sales reports, inquiry status reports, and pipeline dashboards.
- Support tender documentation when required.
D. Order Processing & Logistics
- Process sales orders, prepare sales contracts, and coordinate internal approvals.
- Liaise with procurement, logistics, warehouse, and finance to ensure smooth order execution.
- Track shipment status and ensure timely delivery to clients.
E. Product Knowledge
- Maintain updated knowledge of mechanical products such as:
- Flanges (Slip-on, Weld Neck, Blind, RTJ, etc.)
- Pipe Fittings (Elbows, Tees, Reducers, Caps)
- Valves (Gate, Globe, Ball, Butterfly, Check)
- Pipes & Tubes (Carbon steel, stainless steel, alloy steel)
- Cladding materials & special alloys
- Gaskets & Sealing Solutions
- Industrial chemicals
- Understand oil & gas project specifications and vendor lists (ADNOC, etc.).
Job Type: Full-time
Application Question(s):
- The candidate must be in the UAE and readily available to join immediately
Education:
- Bachelor's (Required)
Experience:
- Sales & Technical Support: 2 years (Required)
- Client Coordination: 2 years (Required)
- Documentation & Reporting: 2 years (Required)
- Order Processing: 2 years (Required)
- Flanges, Pipe Fittings ,Valves ,Cladding, Gaskets: 2 years (Required)
Language:
- Fluent in English (Required)
Expected Start Date: 31/12/2025
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