Telesales Executive
2 weeks ago
Job Title: Telesales Executive
Job Summary:
City Doctor is looking for an enthusiastic and results-driven Telesales Executive with proven experience in telesales within a clinic or healthcare setting. The ideal candidate will be responsible for contacting potential patients, explaining clinic services, and converting leads into confirmed appointments.
Key Responsibilities:
- Make outbound calls to existing leads and cold prospects to promote clinic services
- Follow up with interested or previously contacted patients to close bookings
- Explain treatment options, consultation availability, and promotional offers
- Convert inquiries into confirmed appointments and maintain daily call logs
- Achieve weekly and monthly conversion targets set by the clinic
- Coordinate with front desk and doctors to ensure smooth appointment scheduling
- Maintain patient records and update lead status in CRM or clinic software
- Provide feedback from patients and prospects to improve services or marketing strategies
- Handle inbound calls and respond to patient inquiries when required
Required Qualifications & Skills:
- Mandatory: Minimum 2 year of telesales experience in a clinic, hospital, or healthcare setup
- Proven ability to meet or exceed sales targets
- Excellent communication and persuasion skills English.
- Strong interpersonal skills and a patient-friendly attitude
- Familiarity with clinic software, CRMs, or lead tracking tools
- Ability to handle objections professionally and build patient trust
- Basic knowledge of medical or clinic services is preferred
- Minimum education: Bachelors Degree
Job Type: Full-time
Pay: AED3, AED4,000.00 per month
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