Customer Service Representative
2 days ago
Job Summary-:
Handles customer enquiries, prepares quotations, processes orders, and coordinates with internal teams to ensure efficient delivery and customer satisfaction. Supports the external sales team and maintains accurate records in CRM/ERP systems.
Job Responsibilities-:
Customer Enquiry Handling:
Receive and respond to customer enquiries through phone, email, or in-person regarding engine spare parts, ensuring accurate and timely assistance.
Quotation & Order Conversion:
Identify correct part numbers, prepare professional quotations, and follow up to convert quotes into confirmed sales orders.
Order Processing & Documentation:
Coordinate with sales and purchasing teams to process orders, and prepare sales orders, delivery notes, and invoices in the system.
Communication & Customer Support:
Maintain clear communication with customers on order status, delivery timelines, and manage issues like delays, returns, or warranty claims.
Record Management & Team Support:
Maintain accurate records in CRM/ERP systems and provide administrative support to the external sales team for seamless customer service.
Qualifications & Skills:
Diploma or bachelor's degree in mechanical engineering, Automotive Engineering, or a related technical field (preferred).
Excellent communication and interpersonal skills.
Strong technical knowledge of diesel engine components and parts identification.
Quotation preparation and pricing negotiation.
Customer service and relationship management.
Attention to detail and organizational ability.
Time management and ability to handle multiple enquiries/orders simultaneously.
Proficient in MS Office (Excel, Word, Outlook).
Team collaboration and internal coordination skills.
Job Type: Full-time
Pay: AED3, AED5,000.00 per month
-
Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates Altius Customer Services Pvt Ltd Full timeWe are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic, Russian, and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:Handle inbound and outbound calls in Arabic, Russian, and English.Provide accurate information...
-
Customer Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates MOONSTORES Full time 40,000 - 80,000 per yearCompany DescriptionMOON STORES, located in the dynamic city of Dubai, UAE, has been a leader in the interior design and furnishing industry for over 10 years. Focusing on quality, innovation, and unmatched aesthetics, the brand creates bespoke and captivating residential and commercial spaces. Specializing in premium interior decor solutions, MOON STORES...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Aluguard Coating L.L.C Full time 80,000 - 120,000 per yearCompany DescriptionAluguard Coating L.L.C. specializes in premium aluminum powder coating solutions, offering excellence throughout every step of the finishing process. Our comprehensive services include surface preparation, treatment, electrostatic powder coating, curing, and thorough quality control. We cater to the performance and aesthetic requirements...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates HALPER Full time 20,000 - 40,000 per yearCompany DescriptionHalper is an AI-powered platform designed to assist solo entrepreneurs and small businesses by automating routine tasks such as client communication, appointment scheduling, and administrative work. Our mission is to help you work smarter so you can dedicate more time to scaling your business. By taking care of operational tasks, Halper...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Medillium Full time 40,000 - 60,000 per yearCompany DescriptionAt Medillium, we partner with clients to drive effective digital growth through tailored strategies and innovative solutions. Our expert team employs the latest technologies alongside creative content, social media management, analytics, and web development to deliver unified online presence and measurable results. Medillium values...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Freelancer Rajshree Roy Full time 30,000 - 40,000 per yearJob Title: Customer Service Representative (CSR)Location: DubaiDepartment: Customer SupportEmployment Type: Full-time / ContractSalary: AED 3,000 – 4,000 per monthAbout the RoleWe are looking for a Customer Service Representative to manage customer queries, resolve issues efficiently, and ensure a positive experience across phone, email, and chat...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Vita Home Spa Full time 48,000 - 64,000 per yearWe are looking for a dedicated Customer Service Representative to support our Luxury Home Spa services. You will be the first point of contact for our customers, ensuring satisfaction by addressing inquiries, resolving issues, and providing information about our products and services.ResponsibilitiesCustomer Interaction:Respond to inquiries via phone,...
-
Customer Service Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates Fresher: Bridging Nature's Beauty with Business Innovation Full time 30,000 - 60,000 per yearJob Vacancy: Customer Service RepresentativeCompany: 800 Flower LLCReports to: Events & Operations ManagerLocation: Umm Ramool, Rashidiya, DubaiAbout Us:800 Flower LLC is a leading flower delivery service in the UAE, providing customers with high-quality floral arrangements for every occasion. We are dedicated to delivering exceptional customer service and...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates BENCHMARK DOCUMENTS SERVICES Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Care Representative. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure satisfaction and build lasting relationships. This is a crucial role that requires excellent communication skills and a...
-
Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates Transguard Group LLC Full timeTransguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.We are currently recruiting for a Customer Service Representative- Emiratisation for our client to be based out of...