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Therapist

25 minutes ago

Dubai, Dubai, United Arab Emirates Soul Senses Spa & Wellness Full time

To provide professional massage and body therapy services to clients while maintaining the highest standards of hygiene, service quality, and customer care in accordance with spa SOPs, health regulations, and company policies.

Responsibilities:

  • Deliver a wide range of massage treatments including Swedish Massage, Deep Tissue Massage, Aromatherapy Massage, Hot Stone Massage. Thái / Balinese / Relaxation Massage etc.

  • Conduct pre-treatment consultations to understand client needs, preferences, and medical conditions

-Customize treatments while ensuring safety and effectiveness

-Maintain consistent service standards across all treatments

-Greet clients professionally and ensure a comfortable and relaxing environment

-Maintain client privacy, dignity, and confidentiality at all times

-Provide post-treatment advice and recommend suitable wellness programs or services

-Encourage repeat business through excellent service and professional conduct

-Maintain cleanliness and sanitation of treatment rooms, equipment, and linens

-Follow spa hygiene SOPs and UAE health & safety regulations strictly

-Ensure proper use and storage of oils, creams, and equipment

-Report any safety hazards or equipment issues immediately

-Ensure punctuality and readiness for all scheduled appointments

-Accurately update treatment records and client feedback forms

-Comply with spa policies, SOPs, and management instructions

-Participate in training programs, product knowledge sessions, and performance evaluations

-Maintain professional appearance and behavior at all times

-Adhere to ethical standards and boundaries with clients

-Avoid any misconduct or violation of company or legal guidelines

-Support team members and contribute positively to the spa environment

Desired Candidate Profile

Qualifications & Experience

-Certified Massage Therapist from a recognized institution

-Minimum 1–3 years of experience in a spa or wellness environment preferred

-Knowledge of spa SOPs and customer service standards

Required Skills & Competencies

-Strong knowledge of massage techniques and body anatomy

-Excellent communication and interpersonal skills

-Customer-focused approach with attention to detail

-Ability to work under pressure and manage time efficiently

-Commitment to service excellence and continuous learning