Cafe & kitchen Manager

7 days ago

Dubai, Dubai, United Arab Emirates Babblers cafe Full time

Operations Management: Supervise daily operations, including opening and closing procedures.

Ensure efficient workflow and customer service.

Manage inventory, stock levels, and order supplies.

Staff Management: Recruit, train, and supervise staff.

Schedule shifts and manage employee performance.

Foster a positive and productive work environment.

Customer Service: Ensure excellent customer service and satisfaction.

Address customer feedback and resolve issues.

Train staff on customer interaction and service standards.

Financial Management: Monitor sales, expenses, and profit margins.

Implement cost-control measures.

Prepare and analyze financial reports.

Hygiene and Compliance: Uphold hygiene standards and ensure compliance with health regulations.

Implement and enforce safety protocols.

Stay informed about industry trends and regulations.

Marketing and Promotion: Develop and execute marketing strategies to attract customers.

Utilize social media and other channels for promotion.

Collaborate with the marketing team or external agencies.

Budgeting and Planning: Set annual budgets and financial goals.

Plan for seasonal variations in customer traffic.

Identify opportunities for business growth.

Skills and Qualities:

Leadership:Ability to lead and inspire a team.

Decision-making and problem-solving skills.

Communication: Effective communication with staff and customers.

Interpersonal skills for building relationships.

Organizational Skills: Strong organizational and multitasking abilities.

Attention to detail in managing operations.

Financial Acumen: Understanding of budgeting, financial reporting, and cost control.

Customer Focus: Dedication to delivering exceptional customer experiences.

Responsiveness to customer needs and feedback.

Flexibility: Adaptability to handle various tasks and challenges.

Openness to industry trends and innovations.

Job Type: Full-time

Pay: AED7, AED9,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What KPIs do you track regularly and how do you improve them?
  • What would you do if 3 key staff members called in sick before a busy shift?
  • How do you decide what to add or remove from the menu?
  • What would be your first 3 steps in the first month?
  • If the restaurant is dead—low sales, low traffic—what would you do to bring it back to life?

Experience:

  • Assistant Manager: 2 years (Required)

Language:

  • English (Required)

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