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Insurance Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Farnek Services LLC Full time

Company Description

Farnek Services LLC is a Swiss-owned, leading provider of smart and green Facilities Management services in the United Arab Emirates since 1980. Based in the UAE, the company offers sustainable and professional services across diverse sectors, including Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Government, and more. With a workforce of over 9,000 skilled employees, Farnek is committed to delivering excellence and innovation. Our focus is on creating efficient and environmentally friendly solutions for businesses and industries.

Role Description- Insurance coordinator

Medical Emergency & Employee Support:

Act as the primary point of contact for all health-related issues and medical emergencies within the camp and on-site.

Provide immediate support and coordination during medical emergencies, ensuring prompt and effective response.

Personally visit hospitals with patients during emergencies to offer support, facilitate admission, and act as a company liaison.

Healthcare Coordination:

Coordinate directly with doctors, nurses, and hospital administrative staff to ensure employees receive appropriate and timely medical care.

Manage and resolve all clinic-related issues on-site by liaising with medical professionals and camp management.

Oversee the medical emergency protocols and ensure all site medical facilities are support ready.

Insurance Administration:

Function as the Insurance Assistant and Coordinator for all employee health insurance including additions/deletions.

Manage the end-to-end insurance settlement process, from claim initiation to final payment.

Facilitate and oversee the payment of patient medical bills, ensuring accuracy and compliance with company policy and insurance guidelines.

Serve as the main liaison between employees, the company, hospitals, and insurance providers.

Work Schedule & Availability:

This position requires a standard work schedule of 6 days a week.