Senior SAP Technical Support Consultant

3 days ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Peergrowth Consultancy Co. Full time

To ensure the stable, secure, and high-performance operation of SAP systems by providing advanced technical support, system administration, troubleshooting, integration support, and continuous system improvements.

Key Responsibilities

  • Provide advanced SAP technical support including system performance tuning, monitoring, background job management, and issue resolution.

  • Perform ABAP debugging to identify issues and coordinate technical fixes with development teams.

  • Support SAP integrations including IDocs, RFCs, APIs, BAPIs, and middleware-based connections.

  • Manage, monitor, and coordinate transport requests across SAP system landscapes.

  • Assist in SAP upgrades, enhancement pack installations, patch applications, and system migrations.

  • Maintain accurate technical system documentation, architecture records, and integration maps.

  • Ensure SAP system uptime and stability through proactive monitoring and preventive maintenance.

  • Engage with stakeholders to understand technical issues and provide timely updates on status and resolution.

  • Coordinate with SAP vendors and technical partners for escalations and issue resolution.

Qualifications & Experience

Minimum Requirements:

  • Bachelors degree in Computer Science, Information Technology, or related field.

  • Minimum 6 years of experience in SAP technical support or BASIS-style roles.

  • Strong experience in system performance tuning, ABAP debugging, job scheduling, and SAP monitoring.

  • Hands-on experience with SAP integrations: IDocs, RFCs, APIs, and middleware-based connections.

  • Knowledge of SAP authorization concepts and basic technical architecture.

  • Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications:

  • Masters degree in a related field.

  • Experience supporting SAP modules from a technical perspective: RE-FX, FI, SD, MM.

  • Exposure to cloud-hosted SAP environments (SAP S/4HANA, SAP BTP).

  • Experience in public-sector or government organizations.

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