Senior SAP Technical Support Consultant
3 days ago
To ensure the stable, secure, and high-performance operation of SAP systems by providing advanced technical support, system administration, troubleshooting, integration support, and continuous system improvements.
Key Responsibilities-
Provide advanced SAP technical support including system performance tuning, monitoring, background job management, and issue resolution.
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Perform ABAP debugging to identify issues and coordinate technical fixes with development teams.
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Support SAP integrations including IDocs, RFCs, APIs, BAPIs, and middleware-based connections.
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Manage, monitor, and coordinate transport requests across SAP system landscapes.
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Assist in SAP upgrades, enhancement pack installations, patch applications, and system migrations.
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Maintain accurate technical system documentation, architecture records, and integration maps.
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Ensure SAP system uptime and stability through proactive monitoring and preventive maintenance.
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Engage with stakeholders to understand technical issues and provide timely updates on status and resolution.
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Coordinate with SAP vendors and technical partners for escalations and issue resolution.
Minimum Requirements:
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Bachelors degree in Computer Science, Information Technology, or related field.
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Minimum 6 years of experience in SAP technical support or BASIS-style roles.
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Strong experience in system performance tuning, ABAP debugging, job scheduling, and SAP monitoring.
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Hands-on experience with SAP integrations: IDocs, RFCs, APIs, and middleware-based connections.
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Knowledge of SAP authorization concepts and basic technical architecture.
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Strong analytical, troubleshooting, and communication skills.
Preferred Qualifications:
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Masters degree in a related field.
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Experience supporting SAP modules from a technical perspective: RE-FX, FI, SD, MM.
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Exposure to cloud-hosted SAP environments (SAP S/4HANA, SAP BTP).
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Experience in public-sector or government organizations.
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