Solutions Engineer

Responsibilities
The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands.

As a Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems.

Responsibilities:

• Build new products, and enhance the existing ones in collaboration with TikTok product engineering teams to meet business needs.

• Understand, apply and use TikTok's products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients.

• Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals.

• Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams.

• Identify stakeholders independently and align cross-functional partners toward project completion goals.

• Build and cultivate relationships with internal and external stakeholders.

• Using Data to influence decision-making through the presentation of business value and impact.

Qualifications
Minimum Qualifications:

• High proficiency in Mandarin, both written and oral: In this role, you will work closely with cross-functional teams and stakeholders across the APAC region to support project delivery and ensure consistent communication between regions. High proficiency in Mandarin, both written and oral, is required to facilitate collaboration, align project goals, and ensure smooth coordination with APAC stakeholders.

• Bachelor's Degree, major in Computer Science or related fields

• At least 3 years of working experience in programming/coding, technical solution backend design, and delivery (to clients/advertisers)

• Familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++

• Strong ability to collaborate, communicate and manage advertising client and partner relationships

• Demonstrated ability to tailor your presentation to the audience's technical level and comfort delivering technical subjects to groups of any size or background

• Excellent problem solving, analytical, and troubleshooting skills

Preferred Qualifications:

• Experience in advertising technology working with large volume data analytics.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​