Transformation Leader

2 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates REACH Digital Full time

General Responsibilities:

·      Strategy & Design

·      Transformation Delivery

·      Governance & Change Management

·      Enablement & Training


• Architect a unified, automation-ready operating model for TAMM Factory Value Chain.


• Define reusable templates, workflows, and governance mechanisms for epics, stories, and acceptance criteria.


• Lead end-to-end implementation of Agile workflows in Jira, ServiceNow, and other relevant platforms.


• Build automated dashboards, SLA flows, and capacity models for enterprise visibility.


• Establish governance rituals, reporting cadences, and compliance through system design.


• Develop training programs, playbooks, and operating manuals for teams and leadership

Skills & Competencies:


• Proven expertise in Agile transformation and SDLC optimization at scale.


• Strong leadership, stakeholder management, and communication skills.


• Hands-on experience with Jira administration, workflow engineering, and ServiceNow ITSM.


• Ability to design automated compliance mechanisms and enterprise dashboards.

Experience:


• 10+ years in large-scale Agile and SDLC transformation roles.


• Demonstrated success leading 2–3 full transformation programs with measurable impact.


• Experience in government digital platforms, superapps, or regulated environments is a plus.

Tools & Technology Expertise:


• Jira (Advanced workflows, dashboards, and reporting).


• ServiceNow ITSM for process automation and governance.


• Experience with CI/CD tools and DevOps practices (Azure DevOps preferred).


• Familiarity with enterprise architecture and integration platforms.

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