VP, Client Service Engineering
5 days ago
Reporting directly to the Head of Client Service Engineering, the VP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple AI initiatives, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's strategic objectives.
AI-enabled Service Journey Reimagination
Lead the redesign and governance of client and operational service journeys through AI-driven automation. Drive end-to-end optimization by embedding machine learning, natural language processing, robotics, and intelligent process automation solutions.
Service Delivery & Performance Management
Ensure delivery and scalability of AI automation initiatives, coordinating cross-functional teams
Define, monitor, and report performance across KPIs such as adoption, ROI, scalability, client experience, and risk.
Stakeholder Engagement & Change Leadership
Engage with key stakeholders across business domains to align on service priorities and drive change. Champion a culture of agile delivery, innovation, and responsible AI adoption. Familiarity with change management frameworks (e.g., ADKAR, Kotter) is desirable.
Continuous Improvement & Innovation
Continuous Improvement & Innovation: Identify opportunities for ongoing process improvement and innovation and align with AI automation priorities. Contribute to the adoption of structured toolkits, playbooks, and frameworks for consistent service delivery.
Reporting & Communication
Provide regular updates to senior management and governance forums on progress, risks, and key decisions. Prepare, contribute, present materials for GCOO, ExCo-X and other executive committees as required.
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VP, Client Service Engineering
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates FAB | Full timeReporting directly to the Head of Client Service Engineering, the VP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of...
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Manager, Client Service Engineering
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates FAB | Full timeReporting to the VP, the MGR Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's...
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AVP, Client Service Engineering
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates FAB | Full timeReporting to the VP, the AVP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's...
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AVP, Client Service Engineering
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates FAB | Full timeThe AVP is an execution-focused role, working under the guidance of the VP. The role requires strong leadership, technical acumen, and collaboration skills to drive cross-functional AI initiatives and coordinate with stakeholders across business lines, technology, and support functions.The AVP will often operate as project lead for specific initiatives or...
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VP Infrastructure
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates KBR Full timeTitle:VP Infrastructure (Global South)Vice President, InfrastructureLocation:Global South (Middle East, Africa, Asia-Pacific) – Extensive travel requiredKBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory...
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VP Infrastructure
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Energy Job Search Full timeTitle:VP Infrastructure (Global South)Vice President, InfrastructureLocation:Global South (Middle East, Africa, Asia-Pacific) - Extensive travel requiredKBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory...
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Investor Relations VP
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Darmax Global Full timeCompanyOur client is a >5bil AUM Chinese long only fund with a dynamic and collaborative culture.The Role:They are seeking a motivated and detail-oriented Investor Relations VP to join their team, as the first person based in Middle East and responsible for fund raising activities in EMEA for the firm.Execute the full fundraising cycle from prospecting to...
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VP Of Data
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Salt Full timeI am hiring for the below role for one of my clients in Abu Dhabi. For more information, please contact me. The customer would like to speak to candidates straight away.Job Title – VP Of Data – (Director Grade internally)Salary – AED 80,000 – AED 85,000 Per MonthPerm RoleLocation – Abu DhabiStart Date – TBCFull PackageEducation Allowance – AED...
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Client Services
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates State Street Full timeWho we are looking forHigh calibre individual with proven track record in Client Service, in-depth industry knowledge and people management skills.Ideal candidate will have the ability to solution a multitude of different issues in collaboration with operations teams while providing a high level of customer service and creating efficiencies within the Client...
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Client Services
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates State Street Full timeWho we are looking forHigh calibre individual with proven track record in Client Service, in-depth industry knowledge and people management skills.Ideal candidate will have the ability to solution a multitude of different issues in collaboration with operations teams while providing a high level of customer service and creating efficiencies within the Client...
