Front Office Supervisor
5 days ago
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meeting's and pass on all information to team-members.
- Coordinate reception work during the shift in an effective manner
- To follow all standards of all programmes in place, e.g. GHA Discovery, MessageBox, Anantara App, Guest Preferences
- To be available to work in all shifts including night shift
- To carefully and safely drive the hotel buggy at all times
Additional Information
Relocate to remote area
-
Front Office Supervisor
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates HIRES IMG HUMAN RESOURCES CONSULTANCY - L.L.C - S.P.C Full time 25,000 - 30,000 per yearKey Responsibilities:Supervise the front office team to ensure efficient and professional guest serviceOversee check-in and check-out procedures, ensuring accuracy and smooth operationTrain, guide, and support front desk staff in handling guest requests and complaintsMonitor daily shift activities and maintain logbooks and reportsCoordinate with housekeeping...
-
Front Desk Supervisor
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Millennium Al Wahda Full time 80,000 - 120,000 per yearAs a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may...
-
Front Office Supervisor
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Careers at Marriott Full time 40,000 - 75,000 per yearStart Your Journey With Us From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years...
-
Front Office Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full time $60,000 - $80,000 per yearCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Front Office
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates SharpMinds Consulting Engineers Full time 80,000 - 120,000 per yearJob SummaryThe Front office & admin support play a key dual role in ensuring smooth day-to-day office operations. This position serves as the first point of contact at the front desk, coordinates office administration and IT needs, and contributes to business development initiatives, including lead generation, client engagement, and tracking marketing...
-
Assistant Director of Front Office
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Millennium Al Wahda Full time 120,000 - 180,000 per yearAs an Assistant Director of Front Office, your responsibilities encompass leadership and management across all sections of the Front Office Department, aiming to uphold the highest service standards. The primary objective is to ensure every guest visiting the hotel receives service and hospitality that surpasses expectations, providing an enhanced experience...
-
guest services officer – front office
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Full time $30,000 - $60,000 per yearSummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division.QualificationsPassionate, action oriented and hardworking personalities with a minimum 1...
-
Assistant Front Office Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels and Resorts Full time 120,000 - 180,000 per yearAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Front Office Host
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl Full time 80,000 - 120,000 per yearJoin Our Team as a Front Office Host at Grand Hyatt Abu DhabiAt Hyatt,care connects us. It all starts with people who care — people like you. As a Front Office Host, you'll be the first point of connection for our guests, turning encounters into experiences and making them feel at home.What's in it for you?A welcoming environment where your individuality...
-
Front Desk Supervisor
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full time $60,000 - $80,000 per yearOVERVIEW/BASIC FUNCTION: Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective associates.RESPONSIBILITIES: • Maintain complete knowledge of and comply with all departmental policies, service...